Additional Information Remote Based Position, Account Sales Organization
Job Number 24167610
Job Category Sales & Marketing
Location Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
JOB SUMMARYProvides total account management support between 6 to 35 corporate accounts in the Mid-Market segment in the assigned area. Applies the principles of strategic account management and partners with stakeholders in Sales and Marketing Planning & Support, to develop a comprehensive strategic plan to grow market share from their assigned accounts. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for properties. Focuses specifically on growing market share from transient, group, extended stay business, and catering sales revenue. Facilitates group opportunities and special corporate pricing for outbound hotels at the request of the customer. Grows share for Business Travel (BT), group, catering and extended stay business for their respective market, as well as, the execution of outbound group and extended stay opportunities for their assigned customers.
CANDIDATE PROFILEEducation and ExperienceRequired:- High school diploma or GED; 2 years experience in the sales and marketing.
- OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Preferred:- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management.
- Lodging sales experience.
- Account management experience.
CORE WORK ACTIVITIESManaging Sales Activities- Provides total account management support between 6-35 corporate accounts in the Mid-Market segment in the assigned area.
- Develops and implements the overall account strategy for assigned accounts.
- Executes sales strategy to achieve goals of local market hotels while growing revenues for Marriott outside their market.
- Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives.
- Penetrates assigned accounts for group, transient, extended stay and catering sales business. Maintain current business relationships for new business within accounts.
- Identifies and solicits new accounts in coordination with the Sales and Marketing Planning & Support team.
- Facilitates business transient pricing in partnership with the Corporate Business Travel team for assigned accounts.
- Develops and implements strategic sales plans. Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Conducts and coordinates site inspections for hotels, as required.
- Maintains accurate and up-to-date customer, account and opportunity data in Empower, SFAWeb|CI and in Strategic Account Plan and Profile (SAPP).
- Achieves account revenue and sales goals as defined by leadership.
- Develops and achieves operating budgets and manages controllable expenses.
- Leverages methodologies, technical and business knowledge across the market.
- Anticipates and identifies business opportunities and challenges and responds with a profitable strategy that aligns with overall business direction.
- Increases local penetration of high potential accounts to optimize demand across all brands.
- Engages in property related events that support the development of existing and new accounts.
- Leverages all available sales channels to optimize sales revenues.
- Applies the principles of strategic account management and partners with stakeholders on the Sales and Marketing Planning & Support.
- Performs other duties, as assigned, to meet business needs.
Building Successful Relationships- Maintains current business relationships for new business within accounts.
- Gains understanding of the hotel's primary target customer and service expectations.
- Collaborates and engages third parties that are sourced through the organization for their individual travel or group planning needs.
- Resolves guest issues that arise in the sales process.
- Serves as the account's "local service guarantee" by establishing that outstanding service delivery is maintained.
- Builds and strengthens relationships with existing and new customers, industry organizations and brand network to enable future bookings.
- Understands the overall market dynamics and how to sell to assigned accounts.
- Acts as the customer's advocate through understanding account needs and opportunities.
- Leverages appropriate corporate and market resources to establish account saturation.
- Partners with key business stakeholders to identify sales strategies for potential new accounts.
- Develops a close working relationship with operations to execute strategies at the hotel level.
SALARY AND BENEFITSThe salary range for this position is $77,900 to $115,800 annually. In addition to the annual salary, the position will be eligible to receive a quarterly bonus.
Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive a minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions.
The application deadline for this position is 6 days after the date of this posting, October 1, 2024.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
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