Certified Medical Assistant, Timberlyne Family Medicine

Duke University Health System • Chapel Hill, NC, United States • $200k - $250k / year • 3w ago

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Certified Medical Assistant-DPC Timberlyne Family Medicine - License is Required - (8am-5pm)

The Certified Medical Assistant functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Certified Medical Assistant performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Work Performed

Responsibilities:

The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures.
Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory tests in the clinic/office, taking electrocardiograms, removing sutures/staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record.
Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high-level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed.
Performs other clinical functions as delegated and supervised by the physician.

Administrative responsibilities:

The CMA greets patients, answers telephones, schedules appointments in MaestroCare, checks out patients, referral scheduling; arranges for hospital admissions and laboratory services, updates files and patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms.
Performs other administrative duties as directed.
May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.

Knowledge, Skills and Abilities

Good customer service skills.
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
Working knowledge of sterile techniques and special procedures that are applicable to work performed.
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting.
Working knowledge of infection control procedures and safety precautions.
Age-specific competencies.
Daily clinic preparation process; registration, scheduling, charge posting, order entry.
Able to document and communicate pertinent information.
Ability to establish and maintain effective working relationships with patients and clinic staff.
Typing skills, medical terminology Levels II and III.
Ability to independently seek out resources and work collaboratively.

Minimum Qualifications

Education

Level I -- Graduation from accredited Medical Assistant program
Medical assistant license is required
High school or GED graduation required
Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required
Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.

Note: 1 year of experience will be provided for an Associates degree in Medical Assisting.

General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

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