At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Primary Care
Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet organization.
- Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000+ registered nurses.
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility).
Duke University Health System-Duke Primary Care -Durham Pediatric Clinic seeks to hire a Population Health Nurse who will embrace our mission of Advancing Health Together.
Job Summary:
The Population Health Nurse is responsible and accountable for clinical expertise for specific complex patient populations. This role will perform disease management, assessment of disease states and utilization, care plan development and facilitation, referral to appropriate levels of care, etc. The Population Health Nurse functions as an integral part of an interdisciplinary team, ensuring excellence in patient care, in an effort to achieve optimal clinical outcomes through a seamless model of access and care. Focus on improving transitions in care for patients, physicians, family, and community.
Work Performed
- Provide specialized nursing treatment, development of care plans, and education to patients while exercising discretion and independent judgment; following established policies and procedures.
- Assess the educational needs of the patient/caregiver as it relates to the disease process, alterations in function, and assimilation back into the home and community.
- Monitor system access to care, services, and treatment including linkage to the medical home.
- Address the total individual, inclusive of medical, psychosocial, behavioral, and spiritual needs. Involve the patient and their support systems (i.e., caregiver, family, etc.) in the decision-making process.
- Use a patient-centric, collaborative partnership approach to assist the patient with improved self-management, utilizing proven processes to measure a patient's understanding and acceptance of the proposed plan(s), his/her willingness to change, and his/her support to maintain health behavior change.
- Apply teaching and learning theories to assist patients and families with physical and emotional impact of body changes and chronic illness.
- Communicate and coordinate with all provider(s) and member(s) of the care team as needed to minimize fragmented care. This will include navigating transitions of care generally from hospital to home or community facilities.
- Monitor quality and effectiveness of interventions to the population by setting long-term and/or short-term specific, measurable goal(s).
- Access and systematically use data from multiple sources such as patient medical records, claims, and program metric reports to target recipient(s) and provider(s) for outreach, education, and intervention.
- Advocate for patient(s) and supporting provider(s) to ensure delivery of appropriate, evidence-based care.
- Facilitate Quality Improvement activities that educate, support, and monitor provider(s) regarding evidence-based care for best practice/National Standards of Care (Adapted from CMSA, 2010).
- Utilize innovative nursing and population management tactics to support health throughout the continuum of care in order to promote quality, cost-effective outcomes.
- Participate in quality/performance improvement programs and projects, product evaluation, outcomes evaluation studies and/or clinical research.
- Provide clinical experience in a preceptor role for students attending institutions that have contractual agreements with DUHS. Participate in the orientation of new nursing staff and provide expert coaching and guidance through both formal and informal one-on-one teaching with nursing staff.
- This position may require home visits; however, position-specific details and duties are available upon request.
- The work activity and patient acuity levels can create a stressful atmosphere.
Knowledge Skills and Abilities
- BSN is required for this position.
- At least 3 years of nursing experience required.
- Organized and motivated by a fast-paced environment.
- Able to manage multiple tasks/projects simultaneously.
- Proficient in reviewing and assessing needs quickly.
- Strong with the use of computer software tools and data files.
- Comfortable with continuous change and self-initiating.
- Able to complete documentation in a quick and efficient manner (will be in legal medical record and other software systems developed for care management and population-based program metrics).
Level Characteristics
- Additional job expectations include the ability to:
- Maintain strict confidentiality.
- Promote programs and services to the community.
- Build effective and trusting relationships with patient/peers.
- Use motivational interviewing and active-listening skills when assessing patient conditions, problems, and interests.
- Use conflict-resolution skills when reaching consensus about plans of care and treatment decisions.
- Demonstrate confidence, compassion, political savvy, as well as attention to detail to apply these skills as decisions dictate.
- Use data to analyze trends and to verify data.
- Self-directed and able to organize and manage multiple tasks/projects simultaneously.
- Ability to promote programs and services to the community.
- Proficient in review of medical records and other patient care information.
Pre-employment Physical Capacity Testing Required:
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Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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