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Job Category: Product
About Salesforce:
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
The Mobile Platform empowers all of Salesforce to create world class mobile experiences. We enable our customers to build any type of mobile app needed to power their business. We distinguish between B2E, B2B, and B2C at the surface but all powered by one B2X mobile platform. We do so by empowering developers and admins to be successful in building for mobile without needing mobile experts while enabling our mobile developers to rapidly build and continually enhance their mobile apps with ease.
Role Description:
We are looking for a great Product Manager to be part of the team who powers our internal & external developers to create great products that delight our customers. As the Product Manager of Mobile Platform Experience, you would be responsible for building tooling, rules, and products that make building mobile experiences on the Salesforce platform seamless and powerful.
To be successful in this role, you need excellent communication and a developer-centric background (this is non-negotiable). You will be responsible for ensuring that Salesforce meets the needs of our customers through a highly technical platform product. You will work with customer requirements as well as different business functions including product experience, site reliability, customer-centric engineering, operations, and release management. This role will require you to not only drive the roadmap for your team but also develop the long term strategy of our mobile platform offerings.
In addition, you will be expected to be the biggest advocate of your product to customers through customer feedback sessions, Salesforce events & blogs and even podcasts. You will serve as the loudspeaker of the innovative work your engineering and design team will be doing.
Responsibilities:
- Plan and execute the short term (3-6 months) roadmap of a mobile platform product/service day-to-day with developers, tech writing and design.
- Strategize the medium to long term priorities of this team (1-3 years) in order to make our customers/partners successful.
- Gather feedback from internal/external partners & external customers on how the roadmap can be iterated over time to meet their needs.
- Market & evangelize current features & roadmap across multiple mediums (blogs, podcasts, live streams).
- Serve as the main point person for feedback, questions, comments regarding your highly technical product to partners, customers, sales people, customer success people and others.
Requirements:
- BS or MS in Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles. MBA is a plus.
- Minimum of 5+ years' experience in engineering or product management delivering highly technical products (preferably platform products/services).
- Motivated by solving complex problems and bringing order & structure to ambiguity.
- Proven ability to influence and coordinate cross-organization teams to execute important company priorities.
- Desire to market platform services/products through blogs, events, podcasts and other mediums.
- Ability to communicate to various stakeholders ranging from tactical technical detail to high level strategy.
- Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations.
Accommodations:
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Posting Statement:
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Equal Employment Opportunity:
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $192,900 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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