Director of Financial Aid
In this position, you will provide leadership and strategic direction for the Financial Aid Office. This leadership will help promote student success by providing financial resources, knowledge, skills, strategies, and connections with other campus service partners. Service areas in the Financial Aid Office include but are not limited to: Title IV student aid programs, BYU administered scholarships, off-campus scholarships, as well as the technology to support the various programs.
What you'll do in this position:
Strategic, Planning and Leadership
- Create and ensure alignment of short-term and long-term office goals and objectives with university and division mission and strategic objectives.
- Provide strategic insight on federal, state, and institutional aid programs, ensuring compliance with regulations and enhancing access for students.
- Monitor and interpret changes in federal financial aid regulations and adjust office operations and procedures accordingly.
- Ensure equitable access to financial aid and promote strategies to reduce and eliminate gaps.
- Serve as a contributing member of the Enrollment Services Executive Council which discusses strategy and alignment issues.
- Develop annual budget that supports operational needs and strategic initiatives.
- Provide data-driven insights to university leadership to support strategic planning and resource allocation.
- Provide strategic input and develop recommendations for the implementation of related technology applications in support of enhanced services for students and staff relating to Title IV student aid and scholarships.
- Provide change management leadership for new products, processes, and system deployments.
- Coordinate with other CES schools on shared initiatives and best practices.
Operations Management
- Oversee the administration of all financial aid programs including Pell Grants, Direct Loans, institutional aid and private awards.
- Ensure accurate packaging and disbursement of aid to eligible students, monitoring fund allocations and reconciliation.
- Supervise the day-to-day operations of the financial aid office, ensuring high levels of service, efficiency, and student satisfaction.
- Sponsor financial aid workshops and information sessions for prospective students, current students, families, and university staff.
- Address personnel issues as necessary.
Team Leadership and Development
- Develop a healthy office culture that encourages inter- and intra-office collaboration.
- Support professional development for employees.
- Ensure adequate coaching, development, and resources are available to ensure employee success.
Policy and Compliance
- Communicate and interpret institutional and governmental policies to members of the university community.
- Develop and recommend university policies and procedures related to the Financial Aid Office.
- Ensure Title IV awarding is in full compliance with applicable laws, policies, and regulations.
- Provide institutional oversight for Title IV student aid programs.
- Provide institutional oversight for scholarships.
What qualifies you for this role:
Education/Experience
Minimum education/experience required:
Bachelor's degree, with at least 5 years of experience in financial aid within higher education administration or combination of experience and education.
Preferred:
Master's degree or higher with at least 7 years of experience in financial aid within higher education or combination of experience and education.
Skills, abilities, knowledge, licenses, certifications:
Required:
- Strong understanding of federal and state financial aid regulations.
- Excellent leadership, management, and team-building skills.
- Ability to utilize data to identify gaps, make decisions, and understand trends.
- Exceptional interpersonal and communication skills, with the ability to interact effectively with diverse groups of students, staff, and faculty.
- Strong organizational, problem-solving, and decision-making abilities.
- Ability to coach individuals in their stewardship to maximize their strengths.
- Ability to connect job functions with success outcomes.
- Ability to collaborate effectively with campus partners and divisional colleagues.
- Ability to establish KPI metrics.
What we offer in return:
This position comes with fantastic benefits, including:
- 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans).
- Competitive, at market compensation package.
- Tuition benefits after two years.
- Access to athletic facilities.
- Access to the library.
- Free on-campus parking.
- Free UTA passes for employee, spouse, and qualified dependents.
- Discounts at the BYU Store and for many events at BYU.
Why work at BYU?
As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the university's mission: "To assist individuals in their quest for perfection and eternal life."
Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth all situated within a beautiful and historic campus make it hard to imagine a more inspiring place to work.
Employee Class: Administrative
Work Location: Provo Campus
Environment: General office or other equivalently good environment
Physical Exam Required: N
Physical Exam Details:
Desired Start Date: As soon as possible
Job Close Date: 10/14/2024
Pay Level: 57
Approximate Starting Salary: $127,000 - $165,000
Documents Required at time of Application:
Required: Cover Letter, Letter of Recommendation 1, Letter of Recommendation 2, Resume
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!
