“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education, and resources for our patients. We strive to attract professionals who believe in our mission, vision, and are dedicated to the service of our patients and their families, creating a memorable experience through compassion, respect, and kindness.
Job Summary
A Regional Operations Director will play a crucial role in overseeing and optimizing the operational efficiency of our organization across multiple locations within a specified region. They will be responsible for developing and implementing strategic initiatives to enhance productivity, streamline processes, and ensure consistent delivery of high-quality services. This leadership role demands a combination of strategic thinking, strong operational management skills, and the ability to collaborate effectively with various teams.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strategic Planning - Develop and execute operational strategies aligned with the overall organizational goals. Collaborate with executive leadership. Establish performance metrics and operational targets for the region.
- Operational Leadership - Provide leadership and guidance to regional operations teams. Oversee day-to-day operations, monitoring key performance indicators and implementing improvements. Ensure alignment with company objectives.
- Process Optimization - Analyze existing processes and workflows. Implement best practices and standardized processes. Identify opportunities for efficiency improvements. Enhance operational effectiveness.
- Resource Management - Optimize resource allocation across multiple locations. Work closely with HR to assess staffing needs, recruit top talent, and develop teams. Ensure cost-effectiveness and productivity.
- Quality Assurance - Implement and monitor quality assurance programs. Address and resolve operational issues promptly. Maintain high service standards. Ensure customer satisfaction.
- Communication and Collaboration - Act as a liaison between regional operations and executive leadership. Foster effective communication and collaboration between different departments and teams within the region.
- Budget Management - Develop and manage budgets for regional operations. Identify cost-saving opportunities without compromising operational efficiency. Ensure financial goals are met.
- Compliance and Risk Management - Develop and implement risk management strategies to mitigate potential operational risks. Ensure compliance with relevant regulations and industry standards.
Supervisory Responsibilities
- This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.
Qualifications
Required Education
- Bachelor's degree in Business Administration, Operations Management, or a related field.
Required Experience
- Proven experience in a senior operational management role, preferably at a regional or multi-location level.
Required Knowledge, Skills, and Abilities
- Strong analytical and problem-solving skills.
- Excellent leadership and team management abilities.
- Effective communication and interpersonal skills.
- Demonstrated ability to drive change and process improvement initiatives.
- Knowledge of industry best practices and emerging trends.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
Education:
Experience:
- Operations management: 5 years (Required)
- Medicare Operations: 3 years (Preferred)
Willingness to travel:
Work Location: On the road
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