Verité is a global, award-winning non-profit organization based in Massachusetts that illuminates and addresses serious human rights and labor rights violations in factories, farms, and other workplaces around the world. Our vision is a world where people work under safe, fair, and legal conditions. Since our inception in 1995, we have partnered with hundreds of multinational brands, suppliers, and international institutions in more than 70 countries across multiple sectors to improve working conditions and social performance within global supply chains.
We are seeking a Senior Product Manager who wishes to drive this vision to reality, help intensify our impact, and change the world for the better through their work.
Position Description
The Senior Product Manager will lead the successful launch and growth of an innovative technology solution for companies to combat forced labor and human trafficking in their global supply chains.
Key Responsibilities
- Work with Verité leadership and staff globally to define a comprehensive product vision and road map for CUMULUS.
- Create a cross-functional product development culture within the organization and oversee and contribute to the definition of product requirements (i.e. PRDs), product design (i.e. UX and visual), product development, quality assurance, and customer success.
- Identify and manage objectives and key results for CUMULUS, and track and optimize against metrics on customer acquisition, usage, revenue, retention, and referrals.
- Manage multiple product development partners, including external designers, developers, and QA professionals.
- Work with partners to contribute to the design and execution of the cloud solution architecture, information architecture, wireframes, and analytics tracking plans.
- Be an expert in respect to other similar and related initiatives worldwide, and track competitive and industry trends and solutions.
- Work with senior leadership and marketing partners to manage promotion of, branding, and all internal and external communication related to CUMULUS.
- Demonstrate product features to internal staff, clients, and prospective clients.
- Provide guidance on product pricing and assist in identifying sources of funding to support continued evolution and growth of CUMULUS.
- Support the robust growth of CUMULUS by forecasting staff needs and leading recruiting, selecting, orienting, training, and supervision of a growing team.
- Work with Verité staff and global partners to integrate the CUMULUS platform with other Verité programming.
- Conduct regular user interviews and surveys to identify opportunities for improvement.
- Represent CUMULUS, and Verité generally, at meetings and events.
Core Qualifications
- Bachelor’s or master’s degree in business, statistics, computer science, public policy, international development, economics, or a related field.
- Minimum of five years of progressively responsible professional experience with software product development or product management.
- Experience working with technical, business, and design teams.
- Ability to travel in the U.S. and internationally.
- Excellent written, verbal and presentation skills.
- Accurate and attentive to detail.
- Skilled in planning, organizing, and project management.
- Ability to manage multiple, competing priorities.
- Advanced critical thinking, analysis, problem solving and synthesis skills.
- Self-driven and able to work both independently and as part of a team.
Preferred Qualifications
- MBA or master’s degree in computer or data science.
- Knowledge of supply chain compliance and labor/human rights.
- Experience building web-based consumer software from inception to launch.
- Strong understanding of recent trends in web technologies, frameworks, tools, and patterns.
- Strong familiarity with data analysis and visualization, database management, including knowledge of SQL, Python, or R.
- Demonstrated ability to translate complex information into graphic or interactive visualizations.
- Demonstrates strong personal commitment to Verité's mission or related social justice objectives.
- Demonstrates sensitivity and competency engaging with diverse, marginalized populations.
- Fluent, clear, and concise writing in English.
A competitive non-profit sector salary and benefits package are offered.
Preferred location in Massachusetts, but flexible within reasonable travel distance for the right candidate.
Verité is committed to a diverse work force and is an Equal Opportunity Employer.
To Apply: Please email cover letter and CV detailing your relevant experience to: verite@verite.org with the subject line “Senior Product Manager.” No telephone inquiries will be accepted for this position.
Candidates for this position must be legally authorized to work in the United States.
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