At Jimmy John's in Lee's Summit, Missouri, United States
Job Description
General Manager
We are not your everyday fast food franchisee. We care! We are a freaky F.A.S.S.T. growing Jimmy John’s franchisee looking for freaky F.A.S.S.T. General Managers to help manage our freaky fun team while ensuring freaky fresh sandwiches and a freaky clean store. At Jimmy John’s, you will find yourself as part of a culture that offers competitive wages and benefits, opportunities for advancements and growth, along with one freaky fun place to work. We don’t just do fast food; we do food… F.A.S.S.T!
As a General Manager, you are key to our business. You will manage all functions of the restaurant to ensure fast, accurate, world-class customer service and the fulfillment of orders with high-quality products while ensuring restaurant profitability, cleanliness, and organization. You will achieve sales goals, develop your employees, maintain retention, and ensure all systems are efficiently in place.
Duties and Responsibilities
- Manages a staff of Assistant Managers and approximately 3-15 employees depending on location.
- Assigns, oversees, and evaluates work for compliance.
- Manage hiring, training, evaluating, discipline, and termination of employees.
- Provides on the job training and coaching for new employees.
- Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
- Assists in the supervision, preparation, sales, and service of food.
- Forecasts food items by estimating what amount of each food item will be consumed per shift.
- Supervises food preparation and service operations while on duty.
- Assists team members during rush periods to ensure restaurant efficiency.
- Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy.
- Ensures that every customer receives world-class customer service.
- Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products.
- Executes systems and procedures with 100% integrity and completeness.
- Completes daily, weekly, and periodic paperwork with accuracy.
- Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules.
- Conducts weekly manager meetings.
- Audits systems and procedures as well as end of shift paperwork.
- Completes preventative maintenance and upkeep on store equipment and supplies.
- Responsible for 100% of the cash drawers during the shift.
- Manages deposits and changes orders per Deposit Operating Procedure.
- Performs other related duties as required.
Must be at least 18 years of age, have reliable transportation, and be willing to work overtime, holidays, weekends, and days off as business dictates. Must have the physical stamina to work 50-80 hours per week.
What’s in it for you?
- Competitive Salary that is dependent upon experience.
- Top performing General Managers may earn periodic, metric-based bonuses on store performance.
- Benefits including PPO Medical, PPO Dental, and Vision!
- Paid time off (PTO).
- Employee meal benefit program.
- Career Advancements – Become an Area Manager or Director of Operations!
Becoming a leader in the industry…
- Career development programs that provide mentorship and support through your immediate supervisor and HR department.
- Increase pride and ownership of your own location or area.
- Develop and increase leadership and management skills as well as experience.
- Become an Area Manager or Director of Operations with a fast-growing organization.
Apply today and come show us what you are all about!
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