This is what you will do:
The US Medical Communications Lead will work with their Therapeutic Area (TA) specific US Medical Affairs (USMA) Field Team and TA Leadership Teams to establish a sound strategic communication plan across all internal USMA and external stakeholders. This will include but is not limited to field medical resource development, internal training, and congress activities in the TA of Hematology & Nephrology. This role is an office-based role and will interface mainly with US Medical Affairs teams (80%) and cross-functional teams (20%) within Alexion, AstraZeneca Rare Disease, to ensure that the communication plans support a clear execution of the Hematology & Nephrology Strategic Initiatives & are aligned with Scientific-Based Partnering Model (SPM) principles.
The US Medical Communications Lead will have additional responsibilities that support both the department’s vision and purpose. This includes alignment with global training strategies, global centralized content creation, new hire onboarding training, and coordination and ongoing skills training. Responsibilities will also include congress deliverables, membership on the launch teams when applicable, and as a member of the USMA TA leadership team. This position will additionally be the point of contact within the TA for the medical review process and will have full ownership and oversight of the end-to-end resource creation and review process.
You will be responsible for:
Scientific Resource Development
- Maintain an inventory of current materials and assure field availability via the content management system in coordination with our content specialists, medical review operation specialists, and print/warehousing partners
- Ensure materials align with TA scientific platform, US strategic imperatives, and global slide library and have been carefully reviewed by TA medical directors
- Collaborate with TA leadership to conduct periodic resource utilization & gap analysis
- Create new resources and retire resources that are no longer aligned with current TA strategy
- Advocate for appropriate budget allocation during yearly tactical planning cycles
- Attend medical review meetings as project owner to advocate for resources that incorporate adult learning principles and support SPM
- Participate in medical review planning and prioritization discussions to assure TA medical projects are represented across medical and commercial review teams
- Lead end-to-end vendor management; appropriately maintain budget and track accruals in collaboration with finance partners
Training
- New Hire Training
- Review and update US new hire training and assessment tools prior to new hire start date
- Coordinate new hire training schedule
- Manage MSL certification and support Field Leadership in execution of Level 2 training
- Scientific Materials Training, in conjunction with global medical training & medical information, as appropriate
- Slide decks, infographics, tools
- Congress data
- Key publications
- SRLs
- Collaborate with field directors, medical directors, and global training team to identify significant gap(s) in MSL training; build and execute appropriate training activities to address gaps, enhance MSL knowledge, and improve ability to engage in meaningful scientific exchange aligned with SPM
- Disease state knowledge
- New product data
- Competitor data
- Pull-through skills training
Congress Planning
For US identified Priority Tier 1/2 congresses, as appropriate:
- Participate in pre-congress planning meetings with cross-functional and event planning team; assure USMA needs and planned activities are communicated
- Maintain frequent communication with US-specific event planning coordinator to coordinate logistical support
- Identify and manage vendors to develop appropriate resources for national (& regional) conferences
- Booth schematics/layouts
- In-booth resources
- Material for symposiums, scientific theaters, etc.
- Coordinate pre-congress USMA planning and training meetings with relevant partners (MSL Lead, global training, medical information, etc.)
- Align with cross-TA MCLs on booth planning and medical activities for congresses spanning multiple TAs
- Attend congresses for which travel was approved to coordinate on-site activities
- Coordinate with appropriate cross-functional partners to ensure approval of post-congress proactive slide decks on or near embargo lift
Strategic Launch Planning
- Participate, as appropriate, in regional and functional launch planning calls
- Develop and execute a strategic field medical plan aligned with launch timelines & key milestones
- Resource gap analysis & development
- Training
- Congress planning
Other Strategic Deliverables
- Contribute to TA and Medical Excellence Key Performance Indicator discussions
- Participate in project teams and drive enhancements in global and USMA platforms
- Deliver on Medical Excellence strategic project list, defined annually
- Annual Kickoff Forum (AKF) planning and alignment with TA Leads and on training requests for MSLs
- Develop innovative learning approaches to current business needs, including interactive, distance, and virtual learning (i.e., podcasts, masterclasses, competitor roadmaps)
You will need to have:
Minimum Education
Minimum Experience
- 3+ years relevant pharma/biotech industry experience preferred
- Training or Teaching-Related Experience, including experience with distance learning preferred
- Experience in Hematology/Nephrology is strongly preferred
Specific Knowledge, Skills, and Abilities
- Previous MSL experience preferred
- Knowledge of adult learning principles
- Strong analytical and communication skills, both oral and written
- Exceptional facilitation skills, and the ability to stand and deliver training as well as coordinate outside resources
- Strong computer skills
- Demonstrates strong teamwork and collaboration skills
- Experience writing assessment questions preferred
Additional Role Requirements
- Travel to congresses and internal meetings required, approximately 10%
- All activities should be conducted per Alexion, AstraZeneca Rare Disease policies.
- The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem-solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.
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