Job Description Summary
The Medical University of South Carolina seeks a dynamic and transformational physician to serve MUSC Physicians (MUSCP) as Chief Medical Officer (CMO). The CMO will provide a combination of operational, clinical, and strategic leadership to the academic physician practice plan. The CMO will be responsible for developing and monitoring clinic operations and care standards, analyzing clinical performance data, improving the coordination and prioritization of health system and faculty physician interests and activities, strengthening the clinical efficiency wherever possible and appropriate, while driving the implementation of quality assurance standards for our clinical care, outreach programs, and clinics.
Reporting Structure
Reporting directly to the Chief Physician Executive, the MUSCP CMO will serve as an integral member of the MUSCP leadership team and bring expertise and medical leadership as a key physician leader within MUSC Health. MUSCP is a multi-specialty physician network partnering with 16 MUSC Health hospitals throughout South Carolina, with a focus on the MUSC Health Charleston Division and its four hospitals and clinical operations. MUSC Health extends geographically across the state through the Regional Health Network. MUSC Physicians provides care in over 140 ambulatory locations across the market, and has over 900 physicians, 400 advanced practice providers, and 1500 employed support staff.
Key Responsibilities
- Lead MUSC Physicians to develop and implement plans for improving and strengthening patient care and clinical efficiency, focusing on key priority areas identified in partnership with MUSCP and MUSCH leaders.
- Develop, facilitate, and monitor the implementation of best practices to improve organizational consistency and efficiency, and streamline clinical care coordination processes to ensure timely patient care access, and improve clinical performance and clinical efficiency.
- Serve as a partner with our service line ICCE (Integrated Centers of Clinical Excellence) leadership to align goals related to medical staff performance, quality assurance, resource utilization and adherence to medical staff bylaws in clinical practices.
- Collaborate with MUSC’s Chief Quality Officer to develop and implement comprehensive systems to monitor, evaluate, and improve the quality and safety of patient care throughout the organization including regulatory readiness, performance improvement and infection prevention.
- Participate in the development of MUSC Physicians compliance initiatives and foster the adoption of compliance policies and adherence to regulations to ensure achievement of world-class patient-centric care.
- Collaborate with MUSC Health Charleston Ambulatory Chief to maximize clinic efficiencies and appropriately utilize resources, personnel and space.
- Work with the Marketing Operations Committee and ICCE Directors to plan and execute marketing activities regarding service lines and clinical practices.
- Promote proactive communication, collaboration, and teamwork within the MUSC Health community and among MUSCP physicians.
- Develop and promote activities and initiatives to reduce burnout and increase wellness among physicians and care team members.
- Assist in the expansion of MUSC’s physician network, with the goal of making MUSC Health the preferred partner for local and regional referring physicians.
- Serve as Medical Director for MUSCP activities for which professional licensure is a requirement.
- Assist in the development of educational programs and leadership training to enhance the skills and knowledge of physicians and care team members.
Desired Qualifications and Characteristics
The ideal candidate will be an experienced clinician and proven physician leader skilled in designing and directing the delivery of high performing and high-quality care. Candidates must be board certified and licensed in good standing.
- 10 years of progressive leadership experience, with experience that includes program leadership. Experience in managing teams and leading new initiatives is preferred. Graduate-level degrees in health administration and/or business administration are desirable.
- Comprehensive knowledge of physician/clinical care operations, financial stewardship, physician management, and physician payment models.
- Prior P&L/budget responsibility, and technical knowledge of financial principles related to healthcare and physician reimbursement in an academic environment.
- Demonstrated experience in the management of practice organizations, healthcare providers, and clinical care operations in a highly matrixed environment preferred.
- Proven leadership and interpersonal skills, and the ability to establish and maintain effective working relationships with executive peers, physicians, and all levels of personnel, both internal and external to MUSC.
- Highly organized and attentive to detail with strong oral and written communication skills.
- Experience managing, training, mentoring, and retaining a diverse staff, including providing structured opportunities for professional development, evaluation, and assessment.
- A collaborative nature, and the ability to communicate effectively about a variety of complex and challenging topics across a wide range of audiences, including leadership, physicians, and staff.
- A focus on teamwork, and a readiness to listen and connect with others to achieve shared goals.
- The ability to function effectively in a change-oriented and dynamic environment, with multiple high-visibility priorities.
- The ability to address and manage crisis situations in an appropriate and timely manner.
- Proven ability to think creatively and strategically about the sustainable use of resources in a complex health system.
- Proven track record in building relationships in complex matrixed environments, and in being trustworthy as a physician leader.
Physical Requirements
Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift, lower, push and pull and/or carry objects weighing 50 lbs (+/-) unassisted, exert up to 50 lbs of force, lift from 36” to overhead 20 lbs. Frequently work in dusty areas and confined/cramped spaces. Infrequently work outside in temperature extremes.
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.
