On Team Xbox, we aspire to empower the world's gamers to play the games they want, with the people they want, anywhere they want. Gaming, the largest and fastest growing category in media & entertainment, represents an important growth opportunity for Microsoft and we are called to lead with inclusivity, courage, and innovation. The Xbox Rewards team is responsible for key initiatives crucial to this vision. We seek a principal content designer to join our team and take charge of Xbox Rewards' in-product language and content strategy!
In this Principal Content Designer role, you'll collaborate with design, product engineering, marketing, and other stakeholders to ensure seamless product flows, engaging web content, and effective educational materials that benefit both gamers and Xbox. You'll develop innovative content pipelines and workflows to keep users engaged and actively using our products and services. By leveraging your content design expertise, you'll help create a leading rewards program, drawing insights from industry trends and driving innovation. Your voice will be crucial in design critiques, where you'll solicit feedback to craft superior products for our users. As part of a product team, you'll collaborate daily to deliver high-quality experiences that meet business objectives. Additionally, you'll work alongside visual designers, creating or assisting in producing high-fidelity design mocks using Figma.
If you're passionate about content design and eager to make an impact, this role is for you!
We welcome gamers and non-gamers alike, and actively seek out new perspectives to make our products better for everyone. Come join Team Xbox and help define what is next for Gaming!
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- You will utilize and create design system patterns, brand voice principles, and style guides. You'll create and extend style and usage guidance across product families. You'll produce novel ideas for simpler, modern, and better solutions.
- As you shepherd complex end-to-end product experiences, you will lead the combination of user experience thinking and design execution for intuitive, optimized architecture. You will raise the bar for content and experience design, coaching the creation of accessible, usable, understandable structure for product content and messaging.
- You will champion a shared vision to build products at scale. With deep domain and business landscape knowledge, you will propose a design prototype, make the case for investments, and set examples and standards for the future of content design.
- You will advocate for your design system to drive cross-discipline alignment across product families, leading innovation and investment in the future of content design. As you define marketing strategy, you will devise positioning and creative guidance for the customer journey.
- You will lead brainstorming sessions and/or workshops that answer critical business questions. You will mentor, influence, and sell work to amplify capabilities and broaden its impact; convey confidence, vision, and data-based decision-making; gather frustration-free feedback; and present ideas and concepts.
Qualifications- Bachelor's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 6+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing
- OR Master's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 4+ years experience working in product or service design
- OR equivalent experience
- Proven experience leading projects independently and managing complex situations.
- Portfolio of writing and content samples available for review.
- Business level fluency to read, write and speak.
Preferred qualifications:- Natural and inquisitive passion for modern technology.
- Experience working with the Design discipline (interaction, visual, research) and user research.
- Agency copywriting experience.
- Experience with content publishing tools and engineering systems.
- Proficient with editing copy in design software like Figma.
- Flexible, versatile writing across form factors, subject matter, and audiences.
- Experience with instructional video and visuals.
- Self-motivated collaboration and problem-solving skills.
- Ability to simplify and communicate complex ideas to diverse audiences.
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