Co-Director of Housing Management
Reports to: Executive Director
Salary: $130,000 - $150,000 annually
Classification: Exempt - Full Time with generous benefits
Position Description: Leads, oversees, and directs property management activities related to the organization’s diverse residential and commercial portfolio. Supervises and directs activities of property management staff. The position is responsible for the overall successful operations of properties and works to ensure department operations meet performance standards. Must have the ability to meet deadlines, apply critical thinking skills, communicate clearly, anticipate problems, utilize strong organizational skills, and achieve positive outcomes. The portfolio is divided geographically between two Co-Directors. This is a new position.
Duties and Responsibilities:
- Responsible for property management for LIHI owned buildings and properties.
- Provide leadership to regional and area managers, compliance, maintenance staff, and build a cohesive team.
- Oversee operations of LIHI projects including asset management, property management functions, building maintenance, and repairs, safety, marketing, and leasing.
- Oversee all aspects of commercial storefront planning and leasing.
- Prepare regular project status reports to the Executive Director and Board of Directors.
- Recommend policies to improve management and operations.
- Coordinate and assist with inspections by public funders and investors.
- Provide leadership and vision for long-range strategic planning.
- Work with staff and funders to expand social and supportive services to residents.
- Participate in project planning with Housing Development team in areas such as program planning and design for new projects, providing support in community relations, relocation planning, and developing new operating budgets and management plans.
- Communicate regularly and effectively with the C.F.O. on financial operations.
- Establish and maintain positive working relationships with external agencies—HUD, city, county, and state officials, community groups, etc. regarding property management issues.
- Handle other duties as assigned.
Minimum Qualifications:
- Minimum of five years of experience at a senior management level in residential property management with knowledge of facilities management, housing programs, and services.
- Experience with and knowledge of government housing programs, LIHTC, and regulatory requirements.
- Strong leadership management, team-building, and interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to work with people of diverse economic, social, and ethnic backgrounds.
- Commitment to housing low- and moderate-income households, including formerly homeless individuals, and working with supportive services staff.
- Demonstrated ability to develop and implement new policies and procedures and to manage operations in a growth model.
- Familiarity with commercial leasing and/or property development.
- Strong administrative, financial management, and budgeting skills.
- Familiarity with building maintenance systems.
- Proficient with computer systems.
- Knowledge of landlord-tenant law and procedures.
Preferred Qualifications:
- Certification from Institute of Real Estate Management.
- Familiarity and/or experience with managing permanent supportive housing.
- Experience in community relations and/or public relations.
- Familiarity with King County and surrounding communities.
Working Conditions: Regular travel to sites under LIHI property portfolios. Must have reliable car.
Benefits: Medical, dental, vision, retirement, life insurance, long-term disability insurance, and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees).
About Us:
The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manage over 3,000 units including rental housing, permanent supportive housing, and transitional housing. The populations served include families, singles, seniors, veterans, young adults, immigrants, low-wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI is a BIPOC organization committed to anti-displacement, equitable development, and racial justice. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.
