About the Team
At WSI Tech, we strive to create an empowered, lean, fast-paced delivery culture that is highly responsive to customer needs and tuned to driving optimal outcomes.
About the Role
As the Director, Technology - Product Management for Digital Merchandising, you will be responsible for leading the development and execution of the product strategy for our critical digital merchandising and web content management. The scope of this role includes item creation and management, web content management, web publishing, product lifecycle management, master data management, price execution, procurement, and inventory accounting. You will play a critical role in driving the growth and success of our retail and digital business by developing and launching innovative products and experiences that meet the evolving needs of our customers.
Responsibilities
- Develop and execute the product strategy for the digital merchandising experience that drives growth and innovation for our digital and retail business.
- Demonstrated ability to seamlessly transition between high-level strategic planning and hands-on team collaboration. Adept at leading executive-level discussions on organizational strategy while also effectively managing detailed project details with the product and development teams.
- Lead a team of product managers, designers, and engineers to deliver exceptional customer experiences through our digital merchandising products.
- Manage product budgets and timelines to ensure delivery on time and on budget.
- Work closely with cross-functional teams to ensure alignment on product strategy, development, and launch plans.
- Define and prioritize product features, requirements, and roadmap based on customer insights, market trends, and business objectives.
- Develop and maintain strong, trusted relationships with internal stakeholders, including brand teams, sourcing partners, DC operations leaders, design teams, and WSI Technology to create industry-leading digital merchandising solutions.
- Stay informed and engage with emerging technology partners to leverage new and emerging technology to create industry-leading solutions for Williams-Sonoma, Inc. customers.
Criteria
- Bachelor's degree in a related field or equivalent work experience.
- 12+ years related experience with 8+ years of experience in product management, with a focus on retail industry and technology.
- Deep knowledge of both retail merchandising and digital merchandising solutions and technology, and the ability to develop and launch products across all channels.
- Proven track record of launching successful retail products and driving business growth.
- Strong leadership and management skills, with the ability to lead, coach, and inspire cross-functional teams, including emerging technology partners.
- Exceptional analytical and problem-solving skills, with the proven ability to use data to drive decision-making.
- Excellent communication skills, with the ability to communicate complex ideas to stakeholders at all levels.
- Passion for customer experience and the ability to create products that meet their evolving needs leveraging emerging technology including augmented reality, mobile technology, and advanced artificial intelligence.
- Ability to collaborate effectively with a diverse set of business and technology partners.
- The role requires being onsite in the San Francisco, CA or Rocklin, CA office Monday through Thursday and Friday as optional in the office.
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals. We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them, together. We nurture an open, inclusive environment for all. Our differences—whatever they may be—are valued, explored, and appreciated. Together, we’re creating a more just and inclusive company culture where the only criteria for advancement are:
- The quality of our work
- The contributions we make to our teams and the business
- Our ability to lead and connect
We firmly believe that working in a culture focused on diversity, equity, and inclusion (DEI) spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Outside of WSI, we recognize the importance of playing a part in our communities through partnerships, collaborations, and commitments to a more just and inclusive world.
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial, and emotional health
Continued Learning
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $200,000 - $235,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
