About Us: HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.
Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.
Overview:
The Task Force Food and Beverage Director is responsible for implementing HEI's tools and standard Procedures at Transition Hotel. Also may act as interim Director of Food and Beverage or other Department position as needed. Planning and management of Banquet Operations, Hotel Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Responsibilities:
- Implements HEI Tools, processes and procedures at the property and ensure ongoing compliance.
- Stabilizes property during Transition period with focus on proper staffing, tools to do the job, and expense controls.
- Establishes a strong GSS focus with daily review of verbatims, establishing and consistently working on an action plan to improve.
- Ensures Brand Standards and Property Safety Standards are closely followed at all times.
- Forecasts, implements, monitors, controls and reports on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
- Abides by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
- Interviews, hires, trains, recommends performance evaluations, resolves problems, provides open communication and recommends discipline and/or termination when appropriate.
- Creates, recommends and implements promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.
- Identifies Social Media and email marketing needs and ensure continuing online presence.
- Monitors and controls the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
- Performs any other job related duties as assigned.
Qualifications:
- Bachelor’s Degree in Hospitality or Food Service Management preferred.
- A minimum of 2-5 years’ relevant Food and Beverage experience.
- Strong experience in Microsoft Office along with various software programs knowledge, POS/Open Table.
- Hotel Experience preferred.
- Communication and Leadership Skills.
- Ability to spot and resolve problems efficiently.
- Ability to instruct and teach others how to do something.
- Must be self-disciplined.
- Must possess time management.
- Frequent travel is required (more than 75% of the time).
Benefits:
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
