Senior Manager, New Verticals - Consumer Growth Strategy & Operations
About the Team
New Verticals is a lean team in growth mode at DoorDash that is building and scaling new categories for our customers, leveraging the DoorDash platform. New Verticals includes over 100K grocery, convenience, alcohol, retail and DashMart businesses. The Consumer Growth team supports all of our New Verticals and is a core partner across all of our DoorDash marketplace.
About the Role
You will be responsible for setting our in-app growth vision for New Verticals. You will define, execute, and optimize growth initiatives to provide customers with seamless discovery of new categories. On a typical day, you might dive into data to explain growth product performance at the lowest level of detail, analyze changes to customer behavior, define key growth opportunities, and build customer journeys end-to-end in-app, while working cross-functionally with product, engineering, merchandising, and growth teams. You will report to the Director of Growth on our New Verticals team and lead a small team of 2.
You’re excited about this opportunity because you will…
- Build. You’ll have your fingerprints all over DoorDash’s New Verticals business, across grocery, convenience, retail, alcohol, and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
- Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers.
- Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
- Analyze. You’ll assess the operational and financial impacts of your decisions and iterate based on data.
- Lead and collaborate. You’ll work with a cross-functional team, including marketing, design, product, and operations to build this new line of business for DoorDash.
We’re excited about you because…
- You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
- You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
- You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
- You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
- You’re customer focused. You are able to identify consumer pain points, lead with the consumer front of mind, and build go-to-market strategy to enhance our consumer experience.
- You have 9+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
- You are a leader. You have 3+ years of experience managing teams.
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, New Jersey, New York, and Washington.
$146,200 — $215,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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