Cloud Consulting Engineer (Azure)

Structured Communication Systems Inc • Washington, DC, United States • $200k - $250k / year • 4w ago

Guide the design and implementation of secure solutions and services across Structured’s client business and IT infrastructures.

Structured Communication Systems is a leading information technology consultancy and systems integrator. We are experts at architecting and implementing secure and reliable solutions for delivering business applications, ensuring business continuity, enhancing data center performance and efficiency, enabling mobile workers, securing information assets, and providing information security and governance.

Structured Communication Systems, Inc is seeking a Cloud Consulting Engineer (Azure) located in the Pacific Northwest to join our Cloud Solutions team that will be responsible for guiding the design and implementation of secure solutions and services across our client’s business and IT infrastructure using the Microsoft Azure cloud platform. This includes a strong understanding of cloud computing technology, cloud management, cloud infrastructure design, and network and security architecture. The role requires deep technical expertise, excellent customer service skills, and a passion to stay current with the latest trends in cloud computing. A comprehensive solution includes the development, documentation, and implementation of best practices across multiple technical areas.

Essential Duties and Responsibilities:

Designs, builds, and implements enterprise-class cloud solutions for a variety of clients in Azure.
Works closely with clients to architect and implement Azure cloud solutions that meet their business requirements and align with their IT strategy.
Performs technical presentations for customers, partners, and prospects.
Engages with clients to understand their business drivers and application portfolios.
Develops and maintains technical skills in Microsoft Azure Services, cloud-related technologies, and other core technologies.
Evaluates and recommends tools, technologies, and processes to ensure the highest quality of cloud service.
Ensures efficient delivery of contract capabilities using industry standards and repeatable processes.
Ability to work weekends and/or off hours as necessary to meet clients’ needs.
Uses responsible and methodical engineering practices to lower project and customer risk.
Collaborates with Structured and customer engineers to support complex technical tasks.
Leads and develops best practices for larger Cloud and Systems Engineering teams.
Identifies and corrects faults and provides resolution of complex problem tickets escalated from Structured’s help desk.
Assists sales personnel with pre-sales technical support; leverage technical background to identify professional service opportunities in the areas of security, networking, storage/systems, virtualization, and voice/mobility.
Supervises and checks the status of projects and work assignments.
Documents designs and scope projects in a clear, concise, and accurate manner.
Supports and provides knowledge transfer to clients.
Provides input for professional service statements of work (“SOW”) and creates SOWs as directed and provides project management services (as needed).
Responsible for following the current policies and procedures for tracking activities in our CRM tool, Salesforce.com.
Additional duties as assigned.
Promotes and maintains a high standard of customer service at all times.
Ability to maintain and continually develop accurate product and application knowledge.
Overcomes technical and business objections posed by prospective customers.
Proactively learn and utilize new technologies, concepts, and procedures as necessary based upon project requirements.
Ability to communicate at all levels of an organization from end-user to senior management about both business and IT needs.
Excellent project management, project scoping, troubleshooting, problem resolution, documentation, and customer management skills required.

Education and Experience:

Bachelor’s degree (B. A. or B.S.) from four-year college or university in information systems or a related field, or 3 – 5 years of related experience and/or training; or equivalent combination of education and experience in Cloud Solutions.

Proven work experience as a Cloud Consultant, Cloud Architect, or similar role.
Expert level knowledge of Azure Cloud infrastructure and its services.
Experience with cloud migration strategies (Cloud Native, Lift & Shift).
Experience with Windows Server, Linux Servers, Load Balancers, Networking, and complex Cloud Native solutions.
Good understanding of Azure Cloud platform and its services – including but not limited to: App Services, Azure Data Lake, Azure Container Service, Azure Environment.
Good understanding of databases, including SQL, NoSQL, scaling, performance tuning, and migrations.
Certifications in Microsoft Azure Solutions Architect, Azure Developer Associate, or Azure Administrator Associate are preferred.
AWS certification is a plus.

General Office Computer Skills:

To perform this job successfully, an individual should be an experienced user of Microsoft Office Suite and have experience with customer relationship management (CRM) tools, such as Salesforce.com.

Language Skills:

Ability to read, analyze, and interpret quotes and reports. Ability to correspond, effectively present information, and respond to questions from employees, management, vendors, and customers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk, stand, sit or step up to access equipment within a data center environment; use hands to handle, or feel; reach with hands and arms; talk and hear. The employee is occasionally required to stoop, kneel, crouch, and twist. The employee will occasionally lift and/or move up to 50 pounds.

Working Conditions:

The working conditions characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in both a general office environment, as well as a data center environment. Within the general office environment both the lighting and temperature are generally moderate. The data center environment is generally cool in temperature and the lighting is moderate; the noise level in the data center environment is generally loud.

Must have a valid Driver’s License and the ability to travel to customer locations and other destinations for short to medium-term projects. This position may also require an adjusted work schedule and evening hours in order to meet or attend vendor/customer needs. Flexibility to field phone calls, pager, or system alerts and provide remote and/or on-site support to clients outside of normal business hours, including weekends and holidays.

Compensation:

Our organization provides a full compensation package that facilitates development and growth. The benefits package includes medical, dental, vision, group life and AD&D insurance, and long and short-term disability coverage and 401(k). We also provide training on mutually agreed upon professional goals through a combination of self-study courses, formal training, and on-the-job training. Obtaining industry-based certifications is highly encouraged.