Director, Retail Operations
Location: San Francisco
Time Type: Full time
Posted on: Posted 4 Days Ago
THE TEAM
The mission of the Retail Operations Department is to identify sales driving and profit maximizing opportunities, while upholding the daily standards of operational excellence in our boutiques and support special initiatives.
THE OPPORTUNITY
Aritzia is experiencing exponential growth, and our Retail Operations team is growing with it! This is a unique opportunity to join the team responsible for maximizing business results across our existing stores and upcoming innovative store concepts in exciting new markets. As the Director, Retail Operations overseeing the USA North West region, you will play a pivotal role in identifying opportunities to drive sales and maximize profits, validating daily operations and supporting special initiatives in the stores within your regional portfolio.
THE ROLE
As the Director, Retail Operations, you will:
- Identify, solve, and/or escalate sales driving or profit maximizing opportunities, and protect the business in response to extenuating incidents.
- Be the front-end, single point of contact identifying and advocating for new infrastructure, and supporting new boutique openings and events on the ground.
- Identify and communicate opportunities for improvement while upholding the daily standards of operational excellence in our boutiques.
THE QUALIFICATIONS
The Director, Retail Operations has:
- Proven and best-in-class skills, education, and/or applicable certifications in Retail or other relevant Business Management (MBA preferred).
- A commitment to learn, apply, champion, and enrich Aritzia's Values, Business and People Leadership principles.
- The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes.
- The ability to set clear objectives and design a strategy that inspires the team.
- A dedication to quality and investing in results and new business opportunities that add value at all times.
- A deep understanding and commitment for the industry in which we operate.
THE COMPENSATION
The typical hiring range for this position is $125,000–$175,000 USD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus and equity.
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
- Product Discount - Our famous product discount, online and in store.
- Aspirational Workspace – Where every detail is considered to connect to the energy of the culture.
- Aritzia Virtual Wellness – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
- The Extras – A multitude of other perks like dry-cleaning, hotel and restaurant discounts, and self-care promos.
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where all can enjoy successful careers. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team directly.
Everyday Luxury. To Elevate Your World.
We are Everyday Luxury. It’s what we do and how we do it — together. It’s working alongside world-class talent in pursuit of world-class results. It’s maximizing your potential in a high-performance culture. It’s knowing that wherever you are, you belong. It’s elevating your world — and the world of those who love and will love Aritzia. It’s You. And an endless runway of opportunity.
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