Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Wellness resources
About D1 Training: D1 Training is a leading fitness facility specializing in athletic-based group training and personal coaching for all ages and levels—from youth athletes to professionals. Our mission is to provide world-class training using cutting-edge sports science and proven techniques, empowering members to achieve their personal best. At D1 North Shore, we cultivate a high-energy, goal-driven environment, where success is celebrated, and every individual is supported.
Position Summary: The General Manager (GM) of D1 North Shore will lead daily operations, manage a dynamic team, and drive business growth through sales, member engagement, and operational excellence. This role demands an entrepreneurial mindset, strong leadership abilities, and a passion for health and fitness. The GM will be responsible for ensuring every member receives the D1 Training experience while managing the facility’s financial performance and fostering a culture of excellence.
Key Responsibilities:
- Sales & Revenue Growth:
- Drive membership sales and upsell training packages, meeting and exceeding monthly sales targets.
- Achieve a 50% close rate on new leads by building strong relationships and effectively communicating the value of D1 Training.
- Develop and implement strategies to boost member retention and engagement.
- Oversee special events, such as community outreach and member appreciation days.
- Leadership & Team Management:
- Lead, mentor, and develop a team of coaches, sales staff, and front desk personnel.
- Conduct weekly staff meetings to review performance metrics, set goals, and drive team accountability.
- Provide one-on-one weekly coaching to ensure professional growth and high performance.
- Set the standard for work ethic with a first in and the last out mentality, maintaining a hands-on leadership approach.
- Operational Excellence:
- Oversee day-to-day operations, including scheduling, membership services, and facility maintenance.
- Ensure the facility meets D1 standards for cleanliness, safety, and operational efficiency.
- Assist with member progress check-ins, membership onboarding, and payment processing.
- Ensure a world-class experience for all members, from youth athletes to professionals.
- Financial Accountability:
- Manage the facility's P&L, providing monthly financial reports and reviewing budget performance with ownership.
- Track and manage expenses, inventory, and facility overhead.
- Collaborate with ownership to set financial goals and ensure long-term business growth.
- Member Engagement & Experience:
- Be the face of D1 North Shore, creating a welcoming, supportive environment for all members.
- Engage directly with members, ensuring each interaction reflects D1’s standard of excellence.
- Provide hands-on support for front desk operations, including answering member inquiries, assisting with check-ins, and processing payments.
Qualifications:
- Associate degree required; Bachelor’s degree preferred.
- 3+ years of management experience, ideally in the fitness industry.
- Proven track record in sales, with the ability to consistently exceed targets.
- Strong leadership and team development skills, with a passion for mentoring staff.
- Financial acumen, including P&L management and budget forecasting.
- Positive, energetic, and driven personality with a “can-do” attitude.
- Ability to thrive under pressure, maintaining professionalism in front of members.
- “First one in, last one out” mentality with a deep commitment to the success of the business.
What We Offer:
- Competitive salary with performance-based bonuses.
- Free membership to our state-of-the-art facility.
- Opportunities for career growth within a fast-expanding franchise.
- A supportive, dynamic work environment that understands the balance of working hard and playing hard.
- Ongoing professional development and continuing education opportunities.
Join Our Team: If you are passionate about health and fitness, thrive in a fast-paced environment, and are ready to lead by example, apply to become the General Manager at D1 Training - North Shore. Be part of a team dedicated to transforming lives and elevating performance.
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