Job Category: Administrative Support for Medical Practices
Requisition Number: PATIE001203
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- Posted: September 13, 2024
- Full-Time
Locations
PACT and PACT MSO Gastroenterology Center
2200 Whitney Ave
Hamden, CT 06518, USA
By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.
COVID-19 Considerations:
Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees.
PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.
PACT MSO has a busy Gastroenterology office that is seeking a Patient Scheduler. The hours are Monday through Friday 8:00am to 4:30pm. The position is floating between office locations in Hamden, Milford and Guilford.
The position is responsible for scheduling all patient appointments for the practice.
Essential Functions
- Obtain demographic information and history that will allow appointments to be booked appropriately, and schedule appointments according to provider guidelines.
- Set up insurance information.
- Accommodate patient preferences within the specified time frame and guidelines of the procedure order.
- Follow facility exclusion criteria and scheduling guidelines while scheduling.
- Consistently provide culturally sensitive service to all patients and coworkers.
- Maintain full and efficient schedules and identify changes in scheduling patterns and report to management.
- Maintain confidentiality of all medical, financial, or other sensitive materials and information in verbal, electronic or printed form.
- Competently explain pre-procedure instructions to patients and significant others or guardians.
Skills and Knowledge
- Effective and professional written and verbal skills.
- Demonstrated experience with EHR and scheduling.
Education and Experience
- High School Diploma or equivalent.
- Minimal experience with scheduling.
Travel Required
Yes. Hamden, Milford and Guilford.
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