About the company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carr’s, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
What you will be doing
The Central Fill (CF) General Manager will have the opportunity to work both in the healthcare industry as well as in a technology field dealing with high-tech machines. The General Manager is responsible for all aspects of creating and maintaining a new, highly efficient, and productive CF Pharmacy location. Focus will be on production line management, customer experience, team building & development, staffing, policies & procedures, and compliance, as well as continuously improving KPIs to meet financial goals. The General Manager would oversee a team that is comprised of pharmacy, technical, production, and maintenance staff. The team works hand in hand with the Pharmacist in Charge (PIC), as well as with CF Vendors, product, and service delivery leaders to provide excellent services for both the end customer as well as our store partners.
The position will be based in Irving, TX.
Main responsibilities
People Leadership
- Responsible for ensuring superior morale and effective management of all team member programs.
- Translates business strategies into clear objectives for site members.
- Select, mentor, train, and manage on-site staff to optimize production processes.
- Develop and enhance team member engagement and empowerment, to foster problem-solving and accountability while supporting a diverse and inclusive workplace.
Regulatory Compliance
- Directs the efforts to ensure best in class service delivery and efficiency in alignment with Albertsons service and compliance goals.
- Work hand in hand with the PIC to ensure execution of best practices and compliance to all pertinent regulatory requirements.
Operational Excellence
- Manage the daily operations of the Central Fill Pharmacy, including continuously developing workflow process improvements that drive KPIs.
- Understand the goals and growth opportunities of the organization and translate them into actionable tasks.
- Continuously develop and maintain quality improvement programs to maintain the highest degree of efficiency. Develop projects, reports, strategies that support the goals of the site and organization.
- Monitor and continuously improve customer service performance, including prescription turnaround times, customer service quality and response times, and accuracy of the order.
- Identify new business opportunities and oversee implementation of new programs.
Strategic Partnership & Collaboration
- Establish and maintain constructive working relationships with other site leaders and business leaders across Albertsons.
- Partners with selective business entities within the Albertsons family of companies and Centralized Services teams to drive innovation and service optimization.
- Serve in a leadership role for oversight and other visits.
Other
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
What we are searching for:
- An appreciation for possibilities technology combined with a hard-working team can deliver.
- A leader comfortable motivating a large team with a diverse set of skills & capabilities.
- A creative mind who enjoys planning, organizing, and implementing ideas and seeing them come to fruition.
- An individual who flourishes in developing continuous improvements for workflow, teambuilding, etc.
- A troubleshooting mind who thrives while solving problems in a fast-paced environment.
We believe the successful candidate has these qualifications and experience:
- Bachelor's Degree required. Master’s degree preferred.
- Licensed Pharmacist in TX preferred. Willing to obtain supplied state pharmacist licenses if needed.
- 5+ years track record of delivering projects/objectives on time and within budget.
- 2+ years leading a large team; Strong leadership skills.
- Process systems experience, e.g. Lean Six Sigma, Kaizen.
- Mail order and central fill pharmacy experience preferred.
- Knowledge of pharmacy systems and systems integration.
- Experience in handling software and hardware in a warehouse environment.
- Ability to travel up to 10% of the time to visit remote operations, business partners, and the General Office as needed.
What is it like at Albertsons?
Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
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