We are seeking a dynamic and experienced General Manager to oversee our operations at General Supply in Indianapolis, Indiana. In this pivotal role, you will oversee day-to-day operations, managing a dedicated team of associates to ensure the successful execution of various operational activities. Your responsibilities will include driving sales, enhancing customer service, managing counter sales, overseeing warehousing and distribution, and maintaining inventory. Additionally, you will ensure the upkeep of our facilities, prioritize safety and security, manage asset maintenance, and oversee budget and P&L performance. If you are a results-oriented leader with a passion for operational excellence, we invite you to join our team!
General Supply, a Style Crest company, has been a trusted source for mobile and modular home parts since 1993. Located in Indianapolis, we pride ourselves on our experienced team, which brings over 100 years of combined expertise in the manufactured housing industry. We offer quick delivery from our large warehouse, ensuring most items ship within one business day, and we strive to provide the most cost-effective shipping options available. Whether you’re a seasoned handyman or need expert guidance, we’re here to support our customers' manufactured housing needs.
Responsibilities
- Monitors sales and profitability to ensure that resources are used appropriately to support sales and growth expectations. Analyzes the monthly financial performance and identifies opportunities to enhance overall performance.
- Works with Executive Leadership to develop and implement sales programs and promotions that increase sales, meet our customer needs, establishes pricing guidelines that achieves financial goals. Monitors the success of sales activities, program and promotions.
- Provides overall leadership and direction to accomplish the goals and financial performance. Provides the guidance necessary to resolve business or workforce issues as needed.
- Provides overall guidance with regard to labor efficiencies, setting expectations, conflict resolution, performance management, mentoring and coaching, and hiring/training a qualified workforce.
- Develops and maintains strong business relationships to ensure the industry-wide reputation of General Supply.
- Identifies short term or immediate initiatives to improve productivity, sales, profitability and customer service. Develops strategic direction that support our future growth plans and allows for flexibility and adaptability within our warehouse, installation and transportation operations as we experience changes/additions in product lines, services or customers.
- Responsible for the overall management of the distribution, transportation, install, and store operations with regards to efficiency, productivity, customer service and satisfaction, safety, housekeeping, inventory, security, DOT and other related regulations, and facility/equipment upkeep either directly or through the managers at each location.
- Reviews sales and operational reports and develops recommendations to improve efficiency, cost effectiveness, and/or customer service through analyzing delivery schedule changes, equipment, labor, small shipments through UPS, etc. Implements necessary improvements based on analysis.
- Oversees the inventory control of all products and materials within each facility. Includes upkeep and storage of product, accuracy of inventory in the system and the elimination of excess and obsolete inventory. Participates with physical inventory and ensures all discrepancies are resolved.
Requirements
- Bachelor’s degree in a related business field and/or equivalent work experience.
- At least 5 years of demonstrated success in roles with progressive responsibilities both in sales and operations (distribution) with responsibility for P&L results.
- Strong knowledge of HVAC systems and equipment preferred.
- Knowledge of manufactured housing segment is preferred.
- Prior experience in business planning and developing customer relationships.
- Proven leadership abilities in a management role with direct reports.
- Excellent customer service, organizational, interpersonal and communication (written & verbal) skills.
- Demonstrated team player who can lead and facilitate a team to produce results while maintaining positive working and customer relationships.
- Ability to be flexible, adaptive and manage through business changes with a positive attitude.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Vacation Time
- Short Term & Long Term Disability
- 401K with Company Match
- Paid holidays
Our company is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.
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