Maple & Ash - Miami
Director of Restaurants
Starting Annual Salary: $140,000.00, based on experience
Bonus and Incentive Potential
Maple Hospitality Group is the national hospitality group driven by Jim Lasky, Chef Danny Grant, and a team of world-class food lovers who serve to live and live to serve. Successful restaurants exist for many years by delivering all of the following: impeccable food, World-class service, and a one-of-a-kind dining experience. Our team’s goal is to achieve iconic destinations and programs by delivering on all three.
Our restaurants and our teams deliver an experience beyond what is expected—that is the Maple Hospitality promise. As the Company expands throughout Chicago, Scottsdale, Dallas and Miami, opportunities for growth, travel and continuing education are endless.
In everything we do, there are four principles that we live by:
- Generous - We always give more than we receive, and we never take advantage of a guest. The value that a guest receives always exceeds what they pay.
- Excellence - We do our work exceptionally, with skill and talent curated from decades of hospitality experience. Our staff has more food, wine, and cocktail knowledge than any other Hospitality Group.
- Fun - We love what we do, we laugh a lot, and we never take ourselves too seriously. Having fun is a critical component to success at an intense and complex restaurant.
- Fail Fast - As we strive to be the best, we will make mistakes. It is ok to screw up as long as you learn, adjust, and get better. Don’t wait… fail fast and move on.
Benefits & Incentive Package Includes:
- Health & Wellness Benefits – Medical, Dental, Vision & Life
- Generous Dining Benefits at all Maple Hospitality Group Locations
- Gym Membership Discounts
- Discounted Parking
- Travel & Growth Potential
- Staff Meals
- Progressive Paid Time Off
- Referral Program
A dynamic professional that embodies our passion for service, culture, food and beverage.
- A minimum of 5 years of experience as a multi-unit operations leader of a restaurant/hotel or hospitality establishment
- Warm, energetic, infectious personality who is guest focused; has an interest in building relationships with our guests, VIP partners and our team.
- A collaborator, enjoys working with other departments to create the best work ecosystem
- Generous leader, has a passion for fostering talent and mentorship
- A motivated thinker and problem solver
- Polished and stylish professional who takes pride in their appearance and understands the importance of presence.
- You are the calm in a storm
- Adaptive and flexible to change and a hunger to push the bounds
What You Will Do
Operational Responsibility
- Drive revenue and growth for the property, while maintaining individual goals per restaurant
- Protect brand standards and image for each restaurant
- Review and monitor, with accounting personnel, expenditures to ensure that they conform to budget limitations and work to improve performance with the singular P&L
- Responsible for adjusting the environment, music, lighting, and temperature as needed to maintain the appropriate atmosphere, teach the service team to do the same
- Rigorous monitoring of guest feedback and resolve any guest complaints, while maintaining constant communication with the Corporate office
- Communicate with property departmental heads to develop financial plans and ensure company-wide compliance
- Collaboration with Finance department & Executive Director to set and maintain proper financial goals and budgets;
- Cost of goods management, hold each department head accountable for their respective categories, provide solutions and corrections as needed
- Remain knowledgeable and relevant on competition and emerging trends in the restaurant industry
- Establish personal networks within comparable industries
- Guarantee food quality and 100% customer satisfaction by auditing menu items and delivering exceptional customer service
- Accomplish company goals by accepting ownership of assigned tasks, stepping up to take on new and different requests by ownership, and exploring opportunities to add value to the position
- Responsible for the performance of all Front of House management and holding all accountable, maintain swift decision processes and communication with Executive Director
- Strategize to maximize efficiency and costs, constantly updating and improving current processes and procedures
- Oversee the managers in their control of purchase and inventory, negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, analyzing variances, and taking corrective action
Team Development
- Recruit exceptional staff members and ensure they’re properly trained to execute their job duties
- Must be able to effectively communicate and relay information to the restaurant team, making sure they understand the company culture
- Proactive and open communication to Executive Management, Corporate Office, and Partners
- Lead and actively participate in weekly Manager meetings
- Manage and develop service team including but not limited to: Managers, Captains, Support Staff, Bartenders
- Maintain a safe, secure, and healthy working environment by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems
- Resolve all employee issues and maintain thoughtful communication with HR and Executive Director
Job Type: Full-time
Pay: From $140,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Night shift
Experience:
- Hospitality: 5 years (Required)
- Management: 5 years (Required)
Ability to Relocate:
- Miami, FL 33132: Relocate before starting work (Required)
Work Location: In person
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