Job Description:
Short Description: 6 years of experience as a business analyst & process consultant who will support the development of a new technology platform with related business process re-engineering effort using tools such as Visio, Figma, PowerPoint, and others.
Complete Description: This senior business analyst and process consultant position will support the development of a new technology platform for the agency as part of implementing a new Client. As a business analyst and process consultant, you will assess current systems and processes and develop requirements, process flows, user stories, and wireframes for the future platform. You will also participate in testing efforts and rollout activities.
The candidate must be able to attend and participate in on-site meetings from 8:30 AM to 5:30 PM Eastern Time Zone. The ideal candidate will work both independently and as part of a team of consultants to provide these services and will have the following skills/capabilities:
- Interact with clients to understand complex business requirements.
- Create functional requirements and designs for customizations.
- Document existing process flows and develop future process flows.
- Develop wireframes.
- Develop user stories and acceptance criteria.
- Assist in developing test scenarios and cases.
- Participate and support rollout and training activities.
- Review developer proposed implementations and identify efficient designs.
- Excellent written and oral English communication and presentation skills.
Education and Professional Qualifications:
- 4+ years’ experience gathering requirements and documenting business processes.
- Strong teamwork and interpersonal skills.
- Ability to develop effective working relationships with all levels of personnel.
- Strong client-service orientation and focus.
- Thorough attention to detail and a strong desire to deliver the highest quality solutions.
- Experience across a variety of industries.
Minimum Education/Certification Requirements:
- Bachelor’s degree in business administration, Information Technology, or related field, or equivalent experience.
Skills Matrix:
- 6-10 years as a business analyst or process consultant supporting the implementation of a technology platform. Required: 6 Years.
- Development of user requirements, user stories, and acceptance criteria. Required: 6 Years.
- Develop wireframes and mockups. Required: 2 Years.
- Bachelor’s degree in IT or related field or equivalent experience. Required: 10 Years.
- Excellent written and oral English communication and presentation skills. Required: 6 Years.
- Jira or Microsoft ADO or similar tool. Highly desired: 1 Year.
- Experience in Figma or similar tool. Highly desired: 1 Year.
- Experience in process diagram tools such as Lucid Charts or Visio or similar tool. Highly desired: 1 Year.
Work remote temporarily due to COVID-19.
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