The VP of Loss Mitigation provides leadership, direction, and coordination of all activities for functions specific to Loss Mitigation in accordance with regulatory compliance, and company guidelines. This position is responsible for managing all activities in accordance with established work rules, goals & objectives, and improving timeline and performance. The VP of Loss Mitigation is responsible for establishing and maintaining a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction.
The VP of Loss Mitigation reports to the SVP of Default Servicing and must develop strong working relationships with direct reports, key stakeholders, vendors, investors/agencies, co-workers, and customers.
Responsibilities
- Maintain scalable, efficient, and compliant processes, procedures, and controls.
- Oversee department performance.
- Manage and develop managers, supervisors, and future leaders.
- Guide day-to-day operations.
- Respond and participate in department internal and external audits.
- Use analytics to identify areas for improvement.
- Contribute to company culture and employee engagement.
- Other duties not described above may be assigned as needed.
Qualifications
Required:- 7+ years’ experience in loss mitigation.
- 7+ years’ experience in mortgage servicing.
- 7+ years’ experience in leadership, and leading other leaders.
- 5+ years’ experience in MSP/Black Knight products.
- Proven record of leadership and sound management skills.
- Deep understanding of all GSE and Agency servicing guides.
- Experience in, and ability to, build an operation.
- Strong problem solving and communication skills.
- Strong computer literacy with an emphasis on Microsoft Excel, HSSN, SMDU, VALERI, Workout Prospector and Freddie Resolve.
Desired:- LoanSphere Loss Mitigation (LMS) experience.
- Management experience in multi-site/offshore teams.
Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
- The employee is regularly required to talk or hear.
- The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
- The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
- The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.
About RoundPoint Mortgage Servicing LLC
RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
Location
- Fort Mill, SC
- Coppell, TX
- St. Louis Park, MN
Employee Status
Travel
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