Company Overview
Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.
Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.
Position Purpose
The Regional Vice President’s (RVP) primary role is to grow sales, profit, market share, and drive operational excellence. The RVP will provide innovative and strategic leadership, hire and develop high performing teams, and personally role model Sleep Number values leading with unquestioned integrity. The RVP will be responsible for communicating and cascading key company objectives, strategy, mission and vision.
Primary Responsibilities
- Drive both top line (revenue) growth and bottom line (profit) for their stores, the region, and the company, and achieve key performance indicators (KPIs).
- Drive a culture that is “customer first,” with key decisions made with our customer in mind.
- Leverage sales driving opportunities and profit optimization through execution of the company sales process, skill development, retention, customer experience/NPS and marketing/promotions optimization.
- Effectively coordinate with and utilize internal partnerships to optimize sales and execution excellence.
- Offer strategic performance insights for business planning, goal setting, budget development, strategic decision-making and market-by-market planning.
- Challenge and inspire team to exceed sales goals; remove barriers to enable focus on high impact work.
- Advocate and model talent development; build a talent pipeline through strategic hiring, succession planning and employee development.
- Understand retail real estate – strong knowledge of markets, key trade areas, with experience and ability to take a leadership role in partnership with the real estate team to drive DMA profitability through quantity and quality of store locations.
Key Performance Indicators
- Sales Results: % to plan, comp sales, conversion, leads, mattress pad attach rate, home delivery attach rate, average revenue unit (ARU) and NPS.
- Talent Leadership: Staffing, retention, engagement, internal promotion rate, high-potential readiness.
- Operational Excellence: Audit scores, hidden-helper scores, training path execution, store profitability, inventory variance.
Position Requirements
- 10-15+ years of previous multi-unit leadership in a specialty and or commission retail business required, ideally having demonstrated strong performance in a variety of roles within a successful retailer.
- Bachelor’s degree required.
- Strong business acumen; able to effectively understand and utilize financial statements (i.e. P&L, budget, sales reports, other insight tools).
- Able to achieve results in a fast-paced, ever-changing environment; remain calm and focused under pressure.
- Able to build consensus and influence, without authority, across levels within organization.
- Demonstrated ability to drive talent attraction, employee engagement and retention.
- Excellent executive presence and communication skills (verbal, written and presentation).
- Ability to build strong partnerships and track record with all constituencies, both internal and external.
- Demonstrated conflict management and problem solving ability.
- Demonstrated courage and integrity; ability to build trust and rapport with all levels of the organization.
- Required to live in region (CA, AZ, UT, WA, OR, ID, or NV) and travel 65-75% in region and quarterly to regional or corporate events.
- California regional leadership a plus.
Salary Pay Range: $220,000.00 - $300,000.00
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