Senior Director, Product - Media Relations
Location: Washington, DC, United States
Date Posted: Aug 15, 2024
Category: Product Management
The Senior Director of Product - Media Relations is a key leadership position reporting into the Chief Product Officer with ownership over Meltwater’s Media Relations products and all customer product feedback loops, inclusive of Voice of the Customer programs (VoC), Customer Advisory Boards (CABs) and product usage and support metrics. You should be passionate about understanding customer journeys and leveraging signals and intelligence to enhance brand health and competitive positioning. If you excel at managing media and influencer relationships, developing innovative product solutions, and driving product team priorities, we want to hear from you.
What You'll Do:
- Lead Product Vision & Strategy: Define and execute the product vision and strategy for the Meltwater Media Relations product suite which serves as the platform of choice for PR and Marketing professionals to identify and build relationships with media entities across the globe.
- Drive Product Roadmap Delivery and Execution: Ensure that roadmaps are delivered on time through proper product planning, scoping and tracking processes.
- Innovation & Development: Drive innovation in the Media Relations product suite by incorporating advanced features like AI-powered search, analytics, and personalized contact profiles.
- Product Enablement: Oversee Meltwater’s product customer feedback efforts including Voice of Customer Program and Customer Advisory Boards (CABs). Coordinate with the extended product and client teams to ensure strong insights from these programs that funnel into product prioritization efforts.
- Team Leadership: Lead a high-performing product team, fostering a culture of collaboration and continuous improvement. Prioritize product development initiatives, ensuring alignment with market demands and customer needs.
What You'll Bring:
- Proven Experience: At least 10-15 years of experience in product management, with a minimum of 5 years in a senior leadership role. Demonstrated success in managing global product portfolios, particularly in media and influencer relations.
- Strategic Mindset: Strong strategic and analytical thinking skills, with the ability to drive product innovation and transformation initiatives.
- Communication Skills: Excellent interpersonal, verbal, and written communication skills. Ability to influence and engage with stakeholders at all levels, including media, influencers, and internal teams.
- Technical Proficiency: In-depth understanding of product management methodologies and tools, as well as familiarity with signals, intelligence workflows, and media relations technologies.
- Customer-Centric Approach: A passion for understanding and enhancing the customer journey, with a focus on brand health and competitive intelligence.
What We Offer:
- Flexible paid time off that allows you to have an enhanced work-life balance.
- Excellent medical, dental, and vision options.
- 401(k) matching, life insurance, commuter benefits, and parental leave plans.
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Compensation Overview:
Competitive compensation - Base Salary range for this position: $175,000 - $200,000 USD per year before bonuses. The company also offers for this position 25% quarterly bonuses [subject to the terms of the applicable bonus plan].
Equal Employment Opportunity Statement:
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
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