Job Description:
The Role
The Director, Business Oversight will be responsible for providing end-to-end oversight of business and operational processes, increasing quality and reducing risk across the business. We’re looking for a collaborative, curious, team-focused Director that can work with business counterparts to ensure end-to-end understanding of operational complexity and address areas of risk. The primary responsibilities include:
- Lead and drive quality and risk efforts supporting the Model Management business as well as the build out of the Private Assets program.
- Collaborate with product and platform business partners to identify and manage risks prior to the launch of new products or changes to existing platforms and processes.
- Provide business judgement and leadership to guide service recoveries, audit action items, and other risk remediation efforts.
- Develop and maintain strong relationships at multiple levels with key internal and cross-company business partners to understand full end-to-end environments and capture and manage key risks.
- Drive the prioritization and implementation of controls, automation, process improvements, and documentation to decrease risk and increase efficiency.
- Closely partner with LRC counterparts across the firm, such as Legal (SAI/FPWA), Compliance, PI Oversight, Internal Audit, and Asset Management Risk.
- Act as an advocate for SAI throughout the organization.
- Protect Strategic Advisers by managing regulatory requirements, such as business continuity planning, access management including information barriers, and records retention.
The Expertise and Skills You Bring
- 8+ years working experience
- Bachelor’s degree required
- Broad-based investment industry experience and proven analytical skills; experience with operations, business analysis, project management, and scorecard and metrics reporting
- Experience in Asset Management or with managed accounts preferred
- Proficient with Microsoft Office suite; ability to produce executive-level PowerPoint presentations and manipulate data using Excel
- Record of team leadership, commitment to excellence, and attention to detail
- Ability to effectively manage relationships, collaborate, and influence
- Ability to identify and design effective processes, identify process improvement opportunities, and identify risks/gaps in a process
- Self-starter and motivated individual with ability and desire to identify solutions to problems
- Ability to understand regulatory and compliance matters and apply them to the business
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
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