Alvarez & Marsal (A&M) is a premier, independent, global professional services firm specializing in advising organizations on solving complex business problems, including turnaround management, restructuring, operational and financial performance improvement, strategy and value creation.
The Healthcare Industry Group, a subsidiary of A&M, is at the forefront of delivering transformational change to the healthcare industry. Known as an established leader that delivers tangible results for healthcare executives, boards, private equity firms, investors, law firms and government agencies, our professionals advise organizations on financial and operational performance improvement, strategic growth, and unlocking value across the investment lifecycle.
You will have the opportunity to work with clients in a variety of sectors including health systems and providers, physician groups, ancillary providers, medical schools, vision, laboratory, dental, and behavior health; managed care and health plans, government plans and programs, healthcare investors and lenders, medical devices, healthcare suppliers and infrastructure, and life sciences.
What will you be doing?
As a director, you will be leading a team and acting as the main conduit between healthcare clients and our team on a range of complex assignments. You will manage projects by overseeing interview activities, gathering relevant data, developing goals and deadlines, reviewing work products of junior staff, and communicating with clients directly. Responsibilities may typically include:
- Managing engagement economics and overall product delivery, budgeting, and timely billing & collections, including managing the implementation risk and profitability for smaller-scale projects.
- Building, reviewing, and presenting financial models such as 13-week cash-flow forecast, pro-forma analysis, and three-statement financial models to clients.
- Improving client tracking tools and developing KPIs and metrics to identify and quantify quality and operational performance improvement opportunities.
- Demonstrating an understanding of health plan financial and operational drivers with the ability to draw insights, influence decisions, and drive results.
- Participating in industry networking events, engaging with HIG content, and using social media to leverage and enhance our brand.
- Acting as an integral member of the sales team, developing significant portions of the proposal and pitch documents.
- Effectively leading client project plans and teams, including meeting deadlines and managing on-time deliverables.
- Communicating and engaging with clients to foster compatible relationships and provide high-quality updates both written and verbal.
- Providing guidance to manage a client through crisis and/or quick solutions and time frames.
- Managing the performance of project teams, including assigning and delegating project responsibilities and providing on-the-job coaching and constructive feedback.
- Swiftly identifying and resolving root causes of client issues while understanding the importance of urgency and accuracy of redesigning processes and developing solutions to achieve client goals.
- Engaging in c-suite and board-level conversations regarding the challenges facing clients and strategic initiatives for solving them.
- Developing a clear transition and handing off plans to ensure improvements are sustainable.
- Discussing organizational framework, understanding key functions, and functional interdependencies.
- Developing health plan payer business models that integrate growth, services, and delivery strategies.
- Managing and mentoring junior staff including training and development.
- Building relationships with existing clients; acting as the main conduit between client and A&M team.
- Seeking opportunities to expand project scope while ensuring differing perspectives are included in business development endeavors.
We are seeking someone to join our team with an entrepreneurial and collaborative mindset who will manage ambiguity and thrive in a fast-paced environment. As a director, you will have the opportunity to develop a team environment where you and your team members embrace a commitment to quality work and continuous improvement.
What are we looking for?
- A minimum of Eight (8) years of prior work experience in healthcare, consulting, or the healthcare industry such as health plan finance, accounting, audit, managed care, or healthcare operations with a health plan focus.
- BA/BS degree and/or MBA/MS in Accounting, Finance, or other related healthcare fields such as MHA or MPH.
- Advanced Microsoft PowerPoint and Word skills a must; experience with Tableau, SQL, SPSS, Power BI, Action O-I benchmarking, MGMA survey data a plus.
- Able to build or oversee the building of appropriate models (e.g. TWCF, three statement models, patient receivable forecasting, staffing analysis, productivity, etc.)
- Professional certifications such as Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or demonstrated progress toward such certifications preferred.
- Ability to identify key operational performance drivers, cash flow forecasting, and flexibility to support clients with a broad array of issues.
- Excellent verbal and written skills, with the ability to communicate with and present information to all levels of client personnel.
- Working knowledge of healthcare industry, including a fundamental understanding of healthcare finance, operations, valuation and various laws and regulations.
- Willingness and ability to travel as required.
- High energy individuals and leaders with a passion for healthcare and solving complex issues.
Alvarez & Marsal offers competitive benefits and opportunities to support your personal and professional development.
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