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Humana, a $100 billion (Fortune 50) leader in integrated healthcare, is currently seeking an accomplished senior leader for the role of Area Vice President of Operations in the Home Health business of its CenterWell subsidiary in the West Region. As one of the nation’s largest home health providers, CenterWell Home Health (CWHH) combines the stability and opportunities of a large national company with the ability to make a positive, local impact. We provide care for patients in their homes who are managing a chronic condition or recovering from injury, illness, surgery, or hospitalization.
The Area Vice President of Operations will implement the operational strategy required to fulfill the region objectives, particularly in assuring sales and earnings growth, operational success, ongoing performance improvement, as well as compliance and regulatory adherence. They will work closely with various cross-functional areas at both the Regional and Corporate level to ensure achievement of overall Company objectives. Approximately 20% of travel should be expected.
Key Responsibilities
- Assigned to specific market; manages Market Executives of Ops within market, including process and personnel management, achieving financial goals, etc.
- Oversees and deploys Remote/Regional Clinical Managers as needed
- Develops market plans, including growth strategies, budget, and annual planning; monitors market expenditures
- Directs market billing and credit activities; reviews billing rates; coordinates with Business Service Center for accounts receivable activities
- Reviews and analyzes market conditions, competitors, and business volume
- Backfills for Market Execs. to oversee Branch Directors when ME role is open
- Partners with Sales counterpart to ensure continued branch growth by expanding new and existing client base
- Works closely with Clinical team to ensure quality deliverables
In general terms the ideal candidate will have extensive operations management experience (typically 8+ years), preferably in a multi-site, multi-state home health environment. This person will have demonstrable expertise in developing large-scale business strategy, along with a strong history of growth performance and budget achievements. He/she will have strong financial skills and proven ability to create practical solutions to address business challenges. Finally, this person will be a strong people leader with proven success in expanding and elevating the capabilities and performance of a multi-level team.
Use your skills to make an impact
Key Candidate Qualifications
- Bachelor's degree in clinical (nursing, therapy), healthcare administration, business or related field required; Master's degree preferred
- Experience with and understanding of the rules and policies of the Home Health industry
- Experience with EMR and/or HIM systems
- Outstanding leadership, managerial skills
- Strong interpersonal skills with the ability to interface with many different roles (e.g., physicians, C- Suite, medical groups, etc.)
- Good organizational and communication skills; a high level of engagement and emotional intelligence
- Ability to coach / mentor Market Executives and RCMs
Scheduled Weekly Hours: 40
Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$136,200 - $187,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
