Job Description:
The Teams
The Asset Management Compliance, Risk and Business Operations (CRBO) group comprises the following teams: AM Compliance, AM Risk, Business Operations and Strategy, Counterparty Research & Analytics, Investment Services and Strategic Business Initiatives. The teams work together to support Asset Management’s strategic goals while being the best partner to the business to protect our clients via proactive compliance monitoring, risk oversight and strategic business planning. The team’s key organizational themes are business partnership and stewardship, platform modernization, innovation, and talent development.
With over $700 billion in assets under management, Fidelity Asset Management Solutions (FAMS) is a leading provider of asset allocation solutions for retail and institutional clients. The range of investment solutions includes target date funds, target allocation funds, income and real return strategies, managed volatility strategies, and custom institutional solutions. Your work will be central to the success of Fidelity, and our strong heritage as a leading provider of asset allocation investment solutions.
The Role
The Portfolio Services team within Fidelity Asset Management Solutions (FAMS) provides daily support to the investment organization to help ensure the integrity of the operational landscape and serve as a point of contact for investment professionals and FAMS business partners. We do this by taking the lead on new product implementation and product updates, troubleshooting problems, coordinating cross-company initiatives, and driving efficient business processes.
We are looking for someone who is passionate and motivated with a strong desire to support the investment process on behalf of our customers. We work alongside investment professionals and key business partners to drive efficiency and bring new products and services to our retail and institutional customers. The Director of Portfolio Services is a leader who demonstrates the ability to manage complex projects, help triage business issues, develop and establish efficient processes, and maintain relationships across the organization in support of critical strategic priorities. The successful candidate will excel in a fast-paced environment, demonstrate the ability to lead complex initiatives, and drive creative solutions.
The Expertise and Skills You Bring
- 7-10 years working experience
- Bachelor’s degree required; master’s degree preferred
- Broad-based Fidelity and/or investment industry experience: experience supporting investment processes, familiarity with middle and back-office investment functions and operations
- Strong project-management skills; can think end-to-end about processes and workflows
- Demonstrated relationship building and influence capabilities
- Excellent written and oral communication skills
- Strong team orientation; commitment to excellence; attention to detail
- Strong interpersonal skills with ability to collaborate with multiple stakeholders
The Successful Candidate will:
- Coordinate and lead cross-company project teams
- Manage programs from inception to completion to meet business goals
- Build & foster strong relationships across multiple internal and external teams (e.g., Legal, Compliance, Treasurer’s Office, Fidelity Fund & Investment Operations (FFIO), Risk, Investment Product, Product Governance, etc.)
- Support business priority changes and new requests
- Partner to develop new alternative investment products (e.g., Exchange Fund) and collaborate with our distribution partners in Personal Investing (PI), Fidelity Institutional (FI), Others
- Participate in implementation strategy to enable effective and efficient processes for FAMS products and business functions
- Perform impact assessments and resolve issues
- Develop workflow documentation and desktop procedures
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.
