Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Project Manager. At SERVPRO of Greater Smithtown, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.
The Restoration Reconstruction Project Manager oversees all aspects of restoration/reconstruction projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications.
In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”
Primary Responsibilities:
- Manage the customer experience and overall customer satisfaction.
- Manage the client experience and overall client satisfaction.
- Provide priority response to potential customers.
- Develop scope of work for projects and review estimates.
- Negotiate customer and/or client approval of project scope and estimate.
- Schedule crews and resources to provide service on active projects.
- Coordinate and oversee the production of services with crews and subcontractors.
- Document and/or review job file to support the services provided.
- Maintain communication with internal and external stakeholders.
- Manage equipment and materials (assets).
- Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
Position Requirements:
- Effective written and oral communication.
- Intermediate computer and math skills.
- Experience in cleaning, restoration, and reconstruction.
- IICRC certifications a plus.
- Participate in On-call rotation.
*Must have valid Driver's License*
Competitive salary based on experience.
Job Type: Full-time
Experience:
- Water damage restoration: 3 years (Required)
License/Certification:
- Driver's License (Required)
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
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