Executive Director of Quality and Systems Improvement
Worcester, MA, USA Req #3186
Monday, April 29, 2024
This position is an exciting new endeavor for Spectrum - we are looking for someone with strong experience in the field.
Location: Worcester, MA - Spectrum's Corporate Offices
Schedule: Full-Time, 40 hours per week. Monday-Friday
Pay rate: $105,000-$120,000 annually
- Paid time off
- 401k with company match up to 7%
- Discounts on a wide array of services/entertainment
Qualifications:
- Master’s degree in Medical / Behavioral Health / Healthcare / Health Informatics preferred, but Bachelor’s degree in healthcare/medical discipline required.
- Minimum of 2 years working in healthcare quality required, preferably in hospitals, substance use programs, psychiatric institutions, etc.
- Knowledge of research informed/evidence-based measures of care in behavioral health and/or medical field required.
- Experience in managing data collection systems and quality improvement in the fiscal healthcare or behavioral healthcare field is required.
- Must have strong problem-solving skills, display strong use of discretion and independent judgement and be able to provide leadership in a fast-paced healthcare environment.
The Executive Director of Quality and Systems Improvement is responsible for:
- Implementing and overseeing initiatives and processes in support of quality improvement, improved systems of care, customer engagement, and organizational development strategies in support of Spectrum’s Strategic Plan.
- Identifying and implementing research informed evidence-based quality indicators of care and benchmarks, and for ensuring that programs meet and exceed third-party payor value-based metrics.
- Existing to support and collaborate with Senior Leadership in implementing leadership development/succession and diversity and inclusion initiatives.
- Identifying state of the art practices relative to treatment efficacy, access to care, technological advances in behavioral health, payor reimbursement trends and other clinical modalities, methods and practices that position Spectrum as an industry leader and employer of attraction.
- Leading and engaging administrative staff in program evaluations, PDSA cycle and other process review methods in support of safety, effectiveness, patient centeredness, timeliness, efficiency, and equity. This may also include working in collaboration with programs and senior leadership in formulating systemic interventions through focus groups, data, exit and survey analyses and establishing corrective action plans.
Spectrum Health Systems is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
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