Compensation: $65,000.00 - $82,000.00/hour
Job Description
Position Overview: Repair Director
Role Summary:
We are looking for a Repair Director to lead our pool service repair team, focusing on training, managing repair operations, and ensuring top-notch customer service. If you're driven to maintain high standards and enjoy leading a skilled team in providing seamless pool maintenance solutions, this is your opportunity to excel.
Key Responsibilities:
- Leadership in Training: Develop and oversee training programs for technicians to master swimming pool equipment maintenance, including driving training.
- Operational Management: Supervise and coordinate the repair and replacement of pool equipment, including advanced systems like heaters.
- Diagnostic Expertise: Lead in inspecting and diagnosing diverse pool equipment, ensuring prompt and effective resolution of issues.
- Client Relations: Foster strong relationships with clients, ensuring their needs are met with professionalism and excellence.
- Team and Resource Management: Efficiently manage technician schedules, company resources, and maintain high operational standards.
Skills and Qualifications:
- Industry Experience: Minimum of 3 years in swimming pool equipment repair (filters, pumps, motors, salt systems).
- Communication Proficiency: Strong ability to communicate effectively with team members and clients.
- Physical Capabilities: Ability to lift over 50 lbs and adapt to physical demands of the job.
- Independence and Responsibility: Capable of working autonomously with a commitment to professionalism and detail.
- License and CRM Skills: Must possess a valid driver’s license and preferably have experience with CRM software, especially Salesforce.
Benefits:
- Comprehensive medical, dental, and vision plans.
- 401K, EAP, and healthcare spending accounts.
- Generous vacation, sick leave, and holiday policies.
- Opportunities for professional growth.
- Supportive and enjoyable work environment.
Commitment to Equality
We are an equal opportunity employer committed to creating a diverse and inclusive workforce. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We promote a workplace where everyone is treated with respect and dignity, and safety is a priority in all aspects of our operations.
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