At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
This leadership role is critical to the success in clinical outcomes in quality, performance improvement, patient safety and compliance with accreditation & licensure to ensure alignment with the mission, and pillars of the Memorial Healthcare System. Responsible for overseeing all quality improvement and driving quality results for the area of responsibility. Coordinates Medical Affairs Office operations and resources across MHS, working in collaboration with Hospital CMOs and medical affairs personnel. This role is considered a "hands-on" position that is highly integrated into the operations of the healthcare system.
Responsibilities:
- Serves as a senior physician leader for healthcare system initiatives related to care coordination and clinical effectiveness.
- Takes a leadership role in educating staff and physicians on key safety and quality issues.
- Acts as a resource as needed related to compliance with regulatory/accreditation standards.
- Oversees the development and implementation of policies and procedures that guide business processes, support the delivery of services, and ensure a culture of quality, safety, and satisfaction.
- Monitors and evaluates operations to ensure compliance with established professional, compliance, and organizational standards/requirements.
- Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
- Coordinates Medical Affairs Office operations and resources across MHS, working in collaboration with Hospital CMOs and medical affairs personnel.
- Serves as a senior physician leader for healthcare system initiatives related to laboratory medicine, pharmacy, and infection control.
- Assesses and reports quality indicator outcomes as appropriate to the facility and line of service.
- Designs education as needed to enable areas of responsibility to utilize quality data.
- Leads or participates in key quality and safety activities to ensure that all federal, state, NCQA, Joint Commission and payor requirements are met, including but not limited to, such as Code 15 reviews, Root Cause Analyses, FMEA's, QI registries or other activities as appropriate.
Competencies:
Education and Certification Requirements:
Medical Doctor: Doctor of Medicine (Required)
Medical Doctor License (ME LICENSE) - State of Florida (FL)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication, decisive judgment, and the ability to work with minimal supervision. The program director must be able to work in a stressful environment and take appropriate action. Required Work Experience: 10 years of experience in healthcare, including robust medical staff and physician leadership experience. Relevant experience with Physician direct reports is highly desirable.
Working Conditions and Physical Requirements:
- Bending and Stooping = 60%
- Keyboard Entry = 80%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
- Repetitive Movement Hand/Arm = 80%
- Sitting = 80%
- Standing = 80%
- Walking = 80%
- Hearing Acuity = 80%
- Depth Perception = 80%
- Seeing - Far = 80%
- Seeing - Near = 80%
Shift:
Days
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net.
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