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Platform Operations Director

Myria • Los Angeles, CA, United States • $200k - $250k / year • 1m ago

[Full Time] Platform Operations Director at Myria (United States)

Platform Operations Director

Myria United States

Date Posted: 23 Aug, 2022

Work Location: Los Angeles, CA, United States

Salary Offered: Not Specified

Job Type: Full Time

Experience Required: 3+ years

Remote Work: Yes

Stock Options: No

Vacancies: 1 available

Myria is the only online marketplace built exclusively for the 300,000 most successful people in the world. We offer services, products, experiences, and philanthropic opportunities that are completely off-market, require special access, and are otherwise unavailable. Myria launched earlier this year with the YC W22 batch and is looking to grow and expand its team.

Job Description

We are looking to add a Platform Operations Director to our team who will report to our VP of Member Services. The person in this role will be responsible for growing and maintaining the sell side of the Myria marketplace.

In this role, you will create, execute, & iterate the provider acquisition process to both reactively fulfill inbound member requests and proactively develop an extensive network of providers.

This role will also engage across many functions at Myria including business operations, product development, & marketing. You will be expected to navigate a fast-paced startup environment, be eager to gain meaningful experience, & be passionate about making a big impact in this role. If you are a motivated self-starter who is excited about mastering the inner workings of a startup, please apply.

Primary Responsibilities

Managing provider opportunities through the complete sales cycle including discovering, qualifying, & onboarding providers.

Owning Myria-provider relationships:

Checking in with providers at regular intervals to create strong working relationships
Surfacing outstanding member requests to relevant providers on platform
Cataloging provider competencies for future member requests
Debriefing providers following the completion of member requests

Developing Myria’s platform product:

Formulating & documenting a repeatable provider acquisition process at scale
Building features & workflows that maximize platform GMV
Distilling member, provider, & revenue team feedback into actionable product improvement

Qualifications

3+ years of industry experience in operations, sales, or business development, extra points for startup experience
Experience performing data analyses to make data-driven decisions
Experience defining business and user requirements to inform our product and engineering teams
An entrepreneurial mindset that balances creative problem-solving with the desire to run through walls to deliver outcomes
Highly organized, detail-oriented, & timeline-driven with the ability to handle many competing priorities, fulfill several project requests simultaneously, & meet tight deadlines
Exceptional organizational skills with an aptitude for building scalable operational processes
Strong customer service skills with the ability to work well under pressure with a variety of stakeholders

Benefits

Myria offers the following benefits to all full-time employees:

Remote full-time position (HQ in Los Angeles)
Competitive salary + equity and bonuses
Medical insurance covered at 80% for employees
Unlimited vacation policy
401(k) plan
Opportunity to work in a fast-paced startup environment with two-time founders and experienced executives

Myria, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.