We are:
- Accenture Song accelerates growth for our clients across industries through sustained focus on improving customer acquisition, conversion, and retention for business-to-business and business-to-consumer customers. Our capabilities span ideation to execution: growth, product, and experience design; technology and experience platforms; creative, media, and marketing strategy; and campaign, content, and channel operations. With strong client relationships and deep industry expertise, we help our clients drive revenue at speed through the potential of imagination, technology, and intelligence. Visit us at: www.accenture.com/song
How we go to market:
- Our Client Engagement model enables our go-to-market teams to serve our clients and shape, sell, and deliver deals with greater relevance to our clients. Our sales teams are skilled in understanding client needs, building relationships and finding meaningful, impactful opportunities. Our Song Sales teams focus on structuring deals that drive new revenue to our clients profitably and identify opportunities for scale.
You are:
- If you are an expert at developing large enterprise business within matrixed organizations, we want to meet you. If you have a passion for helping clients drive revenue and growth and have sold marketing/sales/customer success operations, we want to meet you! If you love innovating and building industry-leading digital growth solutions, we want to meet you! There is never a typical day at Accenture Song, that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.
The work:
- Your role will require you to directly work with the client and the Accenture Account Leads, bringing ideas and innovation to designing, building, and running customer relationships, digital marketing, omni-channel solutions, sales operations, and customer success initiatives. You will be running the deal. You will also be accountable for shaping new deals, developing the sales strategy, aligning the teams to that strategy, and leading the team through both our internal processes and client processes to close the deals. You will sell Song’s wide portfolio of marketing, sales, and customer success offerings to the client.
Here’s a snapshot of your responsibilities:
- Originate, qualify, and close new opportunities for Accenture with our clients across our Customer Operations and Customer Transformation
- Work with Accenture Song Industry leadership teams to develop and deliver new business through trust and value-led relationships with the key client stakeholders responsible for key initiatives and play the role of a trusted advisor
- Develop global Customer Operations and Customer Transformation strategies for Accenture Song clients including leading the team performing rigorous analysis to identify potential value creating opportunities, creating the business case and developing the requirements to implement the strategy
- Be a thought-leader in Customer challenges, trends, solutions, economics and related qualitative & quantitative aspects, and help Industry Leads in creation of a digital value architecture
- Develop requirements to ensure Customer Operations and Customer Transformation vision and recommendations translate to (and leverage) Accenture Song assets, products and services
- Defining high level Customer Operations and Transformation architectures and applying digital commerce best practices to support strategy recommendations
- Lead client assessment portion of strategy engagements, develop cohesive conclusions and present key findings at the executive level
- Provide strategy development and solution development to support new business activities and existing client relationships
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Here’s what you’ll need:
- Minimum of 10 years of professional services in Customer Operations and Customer Transformation to include developing large-scale strategy for global solutions for Fortune 500 clients, including requirements definition and implementation
- Minimum of 10 years of client facing experience with demonstrated experience as a pro-active leader
- Minimum 3 years experience with Sales capture and/or delivery and closing deals that include significant process change, technology implementations, process outsourcing, and/or technology outsourcing on Salesforce and/or Adobe platforms
Bonus points if:
- Comfortable carrying a $20M quota
- Have been first chair on selling services deals in excess of $10M
- Previous experience with closing $20M+ deals involving the areas of significant process change, technology implementations, process outsourcing technology outsourcing in marketing, sales, or customer success
- Core sales consulting skills including:
- Executive & Digital Leadership Workshop facilitation
- Client interviews / focus groups
- Run end-to-end sales cycles (origination -> solution -> close)
- Experience working with & jointly going to market with strategic vendors (software/channel/technology)
- MBA degree
Compensation: Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.
Range of Starting Pay:
- California - $136,800 to $237,600
- Colorado - $136,800 to $237,600
- New York - $136,800 to $237,600
- Washington - $136,800 to $237,600
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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