[Full Time] Senior Product Marketing Manager, Trust & Safety at Whatnot (United States)
Senior Product Marketing Manager, Trust & Safety
Whatnot United States
Date Posted: 03 May, 2023
Work Location: Los Angeles, CA, United States
Salary Offered: Not Specified
Job Type: Full Time
Experience Required: 6+ years
Remote Work: Yes
Stock Options: No
Vacancies: 1 available
Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping, and entertainment. We are committed to our values, whether working remotely or from one of our offices.
Our Marketing team is looking for a Senior Product Marketing Manager to oversee and drive product marketing related to our Trust & Safety initiatives on the Whatnot platform. You’ll be an integral part of the team providing customized, best-in-class user experiences that address products, policies, and communications related to user & platform safety, data privacy, and more.
Responsibilities
- Identify opportunities and strategic views on product direction based on market assessment, qualitative research, and quantitative analysis.
- Function as the first level of response for issues related to trust and safety, managing high-profile escalations in real-time in partnership with key stakeholders.
- Establish a playbook for strategic and rapid response best practices.
- Help shape and drive growth and adoption of important Trust and Safety programs and product launches through narrative and content for buyers and sellers.
- Facilitate community management for T&S issues.
- Build, manage, and maintain the content development process of a Safety Center, reports, and blog.
Qualifications
You have:
- 6-8+ years of Product Marketing Management experience with a focus on Trust & Safety.
- Inbound product marketing experience.
- Proficient skills in messaging, positioning, and marketing/content strategy.
- Strong attention to detail and proven ability to manage multiple, competing priorities simultaneously.
- Experience forging relationships and working cross-functionally with Trust & Safety, product, engineering, user research, legal, communications, and policy teams.
- Demonstrable achievement in driving product growth and adoption.
Benefits
Competitive base salary and stock options.
Unlimited Vacation Policy and Company-wide Holidays (including a spring and winter break).
Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability. Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical. Dental and Vision sponsored 100% by Whatnot for employees and dependents.
Work From Home Support: Laptop provided by Whatnot and home office setup allowance.
$450 work-from-anywhere quarterly allowance for cell phone and internet.
Care benefits: $1,350 quarterly allowance on food, $1,500 quarterly allowance for wellness.
16 weeks Paid Parental Leave and gradual return to work.
$5,000 annual allowance towards Childcare.
$20,000 lifetime benefit for family planning, such as adoption or fertility expenses.
Professional Development: $2,000 annual benefit to invest in your professional development.
401k offering for Traditional and Roth accounts provided by Betterment. Employer matching contributions of 100% of up to 4% of contributions on base salary.
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.
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