Job Category: Product
About Salesforce:
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Are you a forward-thinking leader with a deep understanding of the developer landscape? We're seeking an advocate for our internal 10,000+ engineers, ready to champion their needs and perspectives. As the nexus between our expansive engineering community and the broader business, you will spearhead strategic initiatives, revolutionizing how we engage with and empower our developers and setting a gold standard for developer engagement and evangelism.
We're looking for an inspirational figure fueled by a passion for the developer community. This individual should inherently understand the nuances of the developer landscape and be able to forge a dynamic bond with our internal 10,000+ engineering community. Your communication skills will be top-notch. While engaging with various levels of the company, you must possess a hands-on approach when dealing with engineers. Your relatability and understanding of our engineers will be your greatest asset.
In This Position, You Will:
- Developer Advocacy: Champion our products, ensuring they meet developers' needs and filling gaps where necessary.
- Relationship Building: Build and nurture relationships with the developer community, driving awareness and adoption of our internal developer products.
- Engagement & Presentation: Engage with our Salesforce engineers and the broader developer community. Present in various settings (virtual and in-person) - from team workshops to global forums. Lead major internal developer programs to drive awareness. Be able to run hands-on workshops with developers. Drive marketing and education campaigns.
- Feedback Mechanism: Design and implement surveys to gauge and monitor satisfaction levels within our developer community. Share feedback with PM owners of developer tools.
- Onboarding & Training: Collaborate with our Technology Learning partners to optimize the onboarding experience, ensuring new hires have the tools and knowledge for successful integration into our ecosystem. Work with our doc partners to drive learning materials.
- Strategic Planning: Collaborate with product managers, engineering leaders, and executives to formulate and execute developer engagement strategies.
Requirements:
- 3+ years of experience in Developer Relations, Developer Advocacy or similar experience
- Proven experience in building, nurturing, and supporting developer communities
- Ability to create clear, compelling, and accessible technical content, such as blog posts, tutorials, videos, and documentation
- Comfortable presenting and speaking in public, whether it be at internal meetings, workshops, conferences, or webinars
- Experience giving presentations to technical audiences
- Organize and participate in internal developer community events, hackathons, and internal conferences to promote our platform and foster a sense of belonging among developers
- Demonstrable ability to handle both positive and negative feedback from the community with tact and grace
- BS or MS in Computer Science or related fields
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