Company OverviewEmpower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.
What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.
You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.
Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.
Position SummaryAs the Director of Business Development - Pharmacy, you will play a crucial role in driving revenue growth and expanding our market presence. This influential position will involve developing and executing a comprehensive business development strategy to propel our success and ensure Empower is at the forefront of the industry.
In this pivotal role, you will conduct thorough market research to understand the latest trends and needs within the pharmacy sector, using these insights to tailor our products and services. You will build and maintain a robust, qualified pipeline through various channels, including cold calling, email campaigns, and networking. By conducting in-depth needs assessments, you will identify the specific requirements and challenges of Pharmacy clients, fostering and nurturing relationships with key stakeholders, including executives and influencers. Your efforts will directly impact our company’s success, aligning with our mission to expand access to quality, affordable medication.
Collaboration is at the heart of this role. You'll work closely with internal teams to ensure a seamless transition from lead generation to conversion, aligning marketing efforts with sales objectives. Additionally, you'll act as a vital liaison between our sales and marketing teams, sharing valuable market insights and customer feedback to drive continuous improvement and innovation.
If you are ready to make a significant impact and contribute to our mission of helping people live healthier, happier lives, we invite you to apply for the Director of Business Development - Pharmacy position. Apply today and join us in this exciting journey and be a part of a company dedicated to making a meaningful impact on the lives of millions.
Duties and Responsibilities- Develops and executes a comprehensive business development strategy to drive revenue growth and market expansion within the Pharmacy market.
- Conducts thorough market research to understand the needs and trends within the pharmacy sector, using insights to tailor products and services.
- Develops and maintains a robust, qualified pipeline with Pharmacy opportunities through various channels, including cold calling, email campaigns, and networking.
- Conducts in-depth needs assessments to understand the specific requirements and challenges of Pharmacy clients.
- Cultivates and nurtures relationships with key stakeholders, including executives and influencers.
- Analyzes business development industry trends in Pharmacy market, competitive landscape, and customer needs to inform business development strategies.
- Collaborates with internal teams to tailor solutions that meet the unique needs of Pharmacy groups and ensure a seamless transition from lead generation to conversion.
- Provides valuable insights and feedback to enhance the effectiveness of sales strategies.
- Acts as a liaison between the sales and marketing teams, sharing market insights and customer feedback.
- Ensures alignment between marketing efforts and sales objectives.
- Involved with the planning and development of key customer software integration and prescription ordering processes.
- Collaborates with strategic partners and clients to research market needs and identify possible new product and service solutions.
- Assists with the retention of key customers and de-escalation of service issues.
- Establishes and maintains a strong network of relationships within the industry.
- Tracks and analyzes key performance indicators (KPIs) related to business development efforts.
- Develops and implements annual business plans and manages monthly, quarterly, and annual expense and revenue budgets.
- Creates and delivers customized presentations and proposals for self-insured prospects while presenting the organization's products or services in a compelling manner, emphasizing unique value propositions.
- Stays updated on industry trends, competitor activities, and changes in the self-insured landscape.
- Continuously improves product knowledge and sales techniques.
- Gathers feedback from clients and uses it to enhance products, services, and the overall customer experience.
- Defines and monitors KPIs to evaluate the effectiveness and performance of direct reports. Provides constructive feedback, as necessary.
- Lead, mentor, and develop a team focused on sales and customer service, fostering a culture of excellence and continuous improvement.
- Manages the hiring process including interviewing, training, and onboarding new employees.
- Promotes a collaborative work environment and positive company culture.
- Performs other duties, as assigned.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to talk and listen. The employee is often required to remain stationary at their workstation during in-office days and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from a computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Employee must be able to lift 30lbs. Employee must be able to travel.
Knowledge and Skills- Proficient in financial analysis and establishing sales and marketing budgets and action plans.
- Proficient in Salesforce software applications including Sales Cloud, Marketing Cloud, Health Cloud, and related applications.
- Aptitude for medical/pharmaceutical terminology.
- Highly organized and able to prioritize with attention to detail.
- Ability to multi-task and follow-up with a sense of urgency on all matters.
- Exceptional strategic thinking and leadership abilities, strong understanding of the 503B compounding market, excellent communication and relationship-building skills, and a proven track record in meeting or exceeding sales targets.
Key Competencies:
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Ensures Accountability: Holds self and other accountable to meet commitment.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Experience and Qualifications- Bachelor’s degree required.
- Minimum of 10 years of experience in sales with emphasis on business development, field sales, and national/large customer relationships in the pharmacy market required.
- 5+ years serving in Director level or above sales leadership position(s).
- 7-10 years of experience in pharmaceutical or healthcare sales required.
- Experience in 503A or 503B compounding specialty pharmaceuticals, or Men's Health, Women’s Health, Telehealth, Hormone Replacement, Weight-Management, or Age-Management required.
Employee Benefits, Health, and Wellness- No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
- Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
- Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
- Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
- Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
- Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
- Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
- FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
- 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
- Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
- Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
- Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.
Additional Voluntary Benefits
- Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
- Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
- Critical Illness: Protect your finances from the expenses of a serious health issue.
- Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
- Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
- Legal Services: Access professional legal assistance to address concerns confidently.
- Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
- Pet Insurance: Care for your furry family members with our pet insurance coverage.
- Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.
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