At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.
Job Description
This job can be done remotely in any US location
Sonos is looking for an experienced commercial leader to own and operate our retail business across the U.S and Canada. This individual will manage a team of experienced national account managers across all of our strategic retail channels. You’ll operate in a fast paced and dynamic environment, and be accountable for meeting business objectives with precision on a quarterly and annual basis.
The Sales Director of Americas Retail will develop and own strategic relationships with senior merchants across our largest accounts. They will need to collaborate externally and internally to unlock disruptive growth initiatives with winning outcomes for Sonos and our partners. This person will also manage and solve difficult negotiations and business challenges, as well as finding creative ways to diffuse channel tension across a range of strategic partners to mitigate business risk.
The ideal candidate is both strategic and practical. This person will develop and own the regional retail and channel strategy, and be accountable for executing the specific plans, budgets, and ideas underneath them to deliver revenue growth.
What You’ll Do
- Own the revenue and growth number with precision on a quarterly and annual basis for Sonos’ largest channel and region.
- Narrate performance trends and drivers to executive level audiences clearly and succinctly to demonstrate ownership and confidence in your outlook.
- Lead and motivate a team of national account managers to keep them engaged, focused on the most important work, and performing at a high level.
- Own strategic relationships with our most important merchant and buying teams. Includes difficult negotiations, problem solving, and diffusing channel tension to mitigate business risk.
- Build, refine, and execute a regional retail strategy, with channel plans that support and substantiate it.
- Use the retail strategy to evaluate channel expansion opportunities, and oversee the execution and development of new accounts where it makes sense.
- Consistently generate ideas and solutions to fill revenue and growth gaps on a quarterly and annual basis.
- Active member of a leadership team responsible for delivering the revenue plan for the entire region while creating a culture people want to be a part of.
Basic Qualifications
What You’ll Need
- 12+ years of experience in customer facing retail roles and account management
- US based and able to travel throughout the US and Canada.
Preferred Qualifications
- Advanced understanding of the US & Canadian retail landscape, including how the various channels operate, and the future direction or retail.
- Strong business acumen and gut instinct. Ability to inform and own complex forecast and revenue targets against a dynamic business landscape.
- Experience managing a wide range of relationships with senior merchants across large retail accounts. Ability to leverage relationships to unlock disruptive growth ideas, but also diffuse difficult business challenges and mitigate risk.
- Ability to understand and negotiate complex partner contracts and terms to land Sonos favorable outcomes.
- Natural leader. Ability to motivate, guide, and get the best production out of an experienced sales team.
- Advanced verbal and written communication skills to influence internal and external audiences. Includes logical and engaging framing of complex ideas, as well as succinct delivery.
- Strong collaboration skills, and the ability to work productively with a wide range of cross functional peers.
- Ability to focus, set clear priorities, and stick to them.
- Idea generator. Ability to unlock commercial innovation and establish a robust pipeline of revenue generating programs and ideas.
- Proactive - stays well in front of important deliverables to avoid last minute scrambles and inefficient use of the team's time.
- Strategic and practical - ability to set a vision, and execute it.
- High sense of professionalism and respect for internal and external peers.
- Results oriented with a bias toward action.
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, we strongly encourage you to apply if interested.
Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.
At Sonos we consider a wide range of factors when determining compensation, which may lead individual compensation to vary depending on job related qualifications, skills, and experience. All full time employees are eligible for merit increases, discretionary bonuses, and equity. Our job postings may span more than one career level and the base pay range may be modified in the future based on changing market conditions. The starting base pay for this role for all US candidates is between: $210,000 and $232,800.
Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.
We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:
- Medical, Dental, and Vision Insurance
- A 401(k) plan with company matching and immediate vesting
- An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required
- 80 hours of sick time upon hire, refreshed annually
- Up to 12 paid holidays per calendar year
- 12 weeks of paid Bonding Leave following the birth or adoption of a new child, plus up to an additional 12 weeks of Medical Leave for birthing parents under our Short Term Disability policy
- Company-paid Disability, Life, and AD&D Insurance
- Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance
- Mental health benefits to support your holistic well-being
- A generous employee discount program & Sonos Radio HD - on us!
For a holistic overview of our benefits, please visit sonosbenefits.com.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.
Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Follow the links to review the EEO is the Law poster and its supplement. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.
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