Under the direction of the Director of Operations, the General Manager is responsible for total operations of one Ruth’s Chris Steak House restaurant, including profitability, achieving financial objectives, and all other aspects of front of house and back of house operations, including management of all Team Members, daily execution, and consistent delivery of the highest quality of food, superior service to our guests, and compliance with sanitary and safety guidelines and requirements. Accountable for ensuring that day-to-day restaurant operations are in accordance with all Company and Ruth’s Chris Steak House operating guidelines and standards, specifications, recipes, and procedures.
Your Responsibilities
- Effectively manage restaurant operations, ensuring adherence to company standards, guidelines, and procedures.
- Conduct daily facility walk-throughs to maintain cleanliness, safety, and guest-friendly ambiance.
- Perform kitchen and bar line checks to ensure food quality and inventory management.
- Ensure compliance with federal, state, and local laws, regulations, and codes related to restaurant operations.
- Maintain cleanliness of the kitchen, meeting RCSH standards and passing sanitation audits.
- Review reservations and events, interact with guests, and maintain a professional demeanor.
- Write and conduct performance reviews for the management team, establish developmental goals, and provide training.
- Build relationships within the community to promote brand awareness and bring in new guests.
- Facilitate weekly manager’s meetings to review staffing, development, and operating plans.
- Delegate tasks to the management team, provide feedback, and ensure compliance with operating guidelines.
- Complete opening and closing duties, including financial reporting and ensuring proper closing procedures.
Your Skills/Experience
- Strong leadership and decision-making abilities.
- Knowledge of restaurant operations, including food and beverage management.
- Excellent communication and interpersonal skills.
- Ability to analyze metrics and financial reports to identify opportunities for improvement.
- Experience in budget management and achieving sales and profit goals.
- Capacity to optimize restaurant profitability by controlling costs and scheduling efficiently.
- Proactive in local store marketing and public relations activities to drive sales and create new guests.
Our Perks and Benefits
PHG is committed to continually enhancing the employee experience by actively seeking new perks and benefits. For the most up-to-date offerings visit primehg.com.
Work Authorization Requirements
Authorized to work in the United States of America.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The above requirements outline management’s assignment.
Affirmative Action / EEO Statement
PHG is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PHG makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Prime Hospitality Group is a curated collection of brands — spanning upscale restaurants, bars, and hotels. PHG is a family-owned business founded and led by husband-and-wife entrepreneurs, Ryan and Kristy Rans. As passionate service experts, Kristy and Ryan are committed to delivering best-in-class hospitality and creating an inspiring work culture. Through their leadership and dedication, PHG is an environment that fosters professional growth and continually challenges its team to reach their full potential. Every PHG team member is guided by the company’s five core values; demand for excellence, passion for hospitality, hunger to grow, unwavering commitment, and desire to win. In addition to their stellar service caliber, PHG stays on the cutting edge of technology and strives for greater sustainability. As Prime Hospitality Group continues to grow, the team stays fresh in its approach and remains dedicated to maintaining impeccable standards when it comes to quality.
Pay:
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k)
- Referral program
- Paid training
- Life insurance
- Disability insurance
- 401(k) matching
- Employee discount
Job Type: fulltime
Education: No education required
Work location: On-site
