A Senior Product Manager (PM) is a critical individual contributor who is a key leader with a Product Development team. They are the ultimate owner, accountable for envisioning business needs, value, and final software product delivery to the business. As the primary owner of a roadmap for the specific product(s) they are aligned to, they are responsible for the value and viability risk of software development.
Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through innovative, inclusive, and technology-driven financial solutions that address the evolving needs and aspirations of consumers. The Company’s customer-facing operating units include industry-leading brands such as Rent-A-Center and Acima that facilitate consumer transactions across a wide range of store-based and digital retail channels, including over 2,400 company branded retail units across the United States, Mexico and Puerto Rico. Upbound Group, Inc. is headquartered in Plano, Texas. Acima is headquartered in Draper, Utah.
KEY RESPONSIBILITIES
- Envisions user and business needs and translates them into actionable strategies and roadmaps to include payment solutions for our B2B, D2C and B2B2C financial transactions.
- Aligned to a specific value stream or platform, you are accountable for delivering the value/outcome through the software back to the multiple lines of business.
- Maintains business architecture; strategies, process flows, data flows, system and function integrity into neatly organized documentation appropriate for different audiences.
- Develops a clear roadmap and looks for ways to optimize the business and technical architecture.
- Brings an outside-in view to accelerate innovation and make build vs buy decisions surrounding payments platform.
- Runs cross-functional agile teams to deliver the final payments product and iterate on product offering to continuously align to larger Upbound objectives.
- Engages customers to understand needs and behavior, identifies trends in consumer payments and adjusts strategies accordingly to include fraud mitigation.
- Seeks out new opportunities for growth and improvement to the overall business technology offering.
- Partners with UX/UI for continual testing and optimization of the customer experience.
- Works with key business stakeholders to ensure their needs are met.
- Coordinates with other product managers, unblock teammates and provide relief from conflicting priorities.
JOB REQUIREMENTS
- Bachelor's degree in business, computer science, engineering or relevant experience.
- 5+ years of experience in Software Product Management, 3+ years in the payments space.
- Highly organized and motivated individual with empathy and strong verbal/written communication skills.
- Exceptional analytical and problem-solving skills to address product challenges and make data-driven decisions.
- Customer-centric mindset with a focus on understanding user needs and translating them into product features and improvements.
COMPENSATION/BENEFITS
- Competitive compensation.
- 401K Match, 6%/3%.
- Discretionary time off (DTO).
- Free snacks and frequent company lunches.
- Health savings account (HSA) with company contribution.
- Fully stocked snack bar with beverages.
- On-site gym and bike locker.
- Free car charging.
Upbound/Acima is an equal opportunity employer committed to ensuring that all employment decisions are made on a non-discriminatory basis, and without regard to actual or perceived race.
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