Ecommerce Product Managers at Workhuman live at the intersection of business and technology. They strategize, ensure customer excellence, and execute to identify, prioritize, and deliver high-value product features to our customers. The ideal candidate has deep expertise in delivering solutions at scale and possesses a comprehensive understanding of market trends, customer needs, and how that impacts business objectives. They lead the product strategy, collaborate with stakeholders, and make critical decisions to guide the product's success. The role will interface at many levels and with various cross-functional teams across the company including engineering, user research, design, analytics, and marketing, to ensure the product's success in the market.
Please note this is a hybrid role, requiring at least two days a week onsite in our (brand new!) office in Framingham, MA.
What we can offer you:
- The opportunity to define and own the roadmap, strategy, and vision for a new part of our ecommerce product.
- The opportunity to introduce a net new offering to market and put your mark on it.
- The opportunity to measure and quantify the work your area delivers and its direct impact on our business.
- The opportunity to use ROI based frameworks to justify investment in work.
- The opportunity to utilize data to make objective high-quality decisions and justification for those decisions.
- The opportunity to experiment, fail, and pivot based on feedback, learnings, and insights we uncover.
- The opportunity to research, benchmark, and test ideas before heavily committing to them.
- The opportunity to partner with stakeholders, providing them essential visibility, engaging them for feedback, buy-in, and thought partnership.
- The opportunity to lead and cultivate a culture amongst your cross-functional partners that contributes to a one-team mentality.
- The opportunity to define work for our design and engineering partners at all levels of granularity, consistently representing our strategy and the WHY behind everything we’re doing.
- The opportunity to advocate and create awareness for the work and results your cross-functional team is achieving and jointly celebrate wins as a team.
- The opportunity to clearly articulate and manage product requirements, through writing, breaking down, and refining work for our engineering squads.
The skills you bring:
- Business Minded: You understand the commercial dynamics of your product and how your roadmap is expected to influence those dynamics.
- Native Experimenter: You love running experiments as a way to learn and prove ideas, skilled at interpreting results and leading discussions on next steps.
- Data Driven: You base your decision-making and strategy formulation on data, holding yourself and your cross-functional team accountable for results.
- You Seek Leading Indicators: You look for leading indicators to support your commitment to decisions, features, and strategies.
- Talented Communicator: You can oscillate between presenting high-level strategy and reviewing acceptance criteria with development partners.
- Analytical and Problem-Solving Skills: Strong capability to analyze data, understand metrics, and derive actionable insights.
- Customer-Centric Mindset: You focus on user experience and customer satisfaction, translating needs into product decisions.
- One-team mindset: You rally your cross-functional team to deliver and celebrate wins together.
- Technical Proficiency: A solid understanding of the technologies relevant to data products, including familiarity with data analytics tools and databases.
Achievements:
- 8+ years working as a Product Manager/Owner in an Agile/Scrum environment.
- Demonstrated experience in product management, defining strategy, and leading cross-functional teams to deliver measurable results.
- Proven experience developing a roadmap from high-level strategic direction.
- Experience supporting large-scale product initiatives.
- Experience creating new products and driving adoption.
Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please reach out to us at usrecruitment@workhuman.com for assistance.
The Company:
At Workhuman, our mission is to bring more humanity to the workplace. We recognize and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. We love what we do because we’re shaping the future of work through our people and our technology.
Did you know we have an award-winning culture across EMEA and North America: We were named #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 and recognized as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021, and 2022.
There are currently over 7.5 million users on the Workhuman cloud across 180 countries.
Our core values are Respect, Determination, Innovation, and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees.
What we do
We're building more human workplaces for companies across the world by creating cultures of gratitude that see lowered turnover, improved performance, and increased engagement.
Who we help
Our customers are some of the most well-known brands in the world, including LinkedIn, Accenture, and Cisco.
What we value
Innovation. Determination. Imagination. Respect. These are the values our humans live and breathe each day.
Why it matters
With technology and our people, we're creating a better future for the workplace, our communities, and the world.
Because without the human, it’s just work.
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