This job is accountable for leading the vision, strategy, development, and execution of analytics and reporting solutions that enable Highmark Health to address strategic priorities aligned to our people as a core investment for transforming the way we work to reinvent health. The incumbent will collaborate with HR and other business stakeholders to ensure alignment of analytics with Highmark Health's strategic talent priorities, plans, and resources. The incumbent will lead, develop, and manage analytics teams responsible for delivering actionable employee and workforce insights leveraging HR and business data; managing prioritization of demands and delivery; create and oversee execution of project plans and timelines; coach and monitor teams' performance; and anticipate and mitigate risks.
ESSENTIAL RESPONSIBILITIES
- Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management, and staff productivity.
- Plan, organize, staff, direct, and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
- Facilitate the creation of analyses, metrics, and reports that support the evaluation of outcome measures using all available HR and business data.
- Lead analytics teams to develop analyses, metrics, and reporting to monitor strategic and operational goal progress focused and actionable reporting to key stakeholders.
- Partner with HR and business leaders to provide thought leadership and strategic thinking for the structure of analytics initiatives for people strategy.
- Collaborate effectively with HR and business stakeholders to ensure analytics identify actionable improvement opportunities aligned with execution of organizational strategic talent priorities, plans, and resources.
- Develop and execute the vision for where and how the People Analytics team can bring sophisticated insights and best-in-class analytics by defining the strategic roadmap and execution plan.
Other duties as assigned or requested.
EDUCATION
Required
- Bachelor's Degree in Mathematics, Statistics, Business, Economics, Industrial Psychology, Organizational Psychology, or related field.
Substitutions
- 6 years of relevant work experience in lieu of a Bachelor's Degree.
Preferred
- Master's Degree in Mathematics, Statistics, Business, Economics, Industrial Psychology, Organizational Psychology, or related field.
EXPERIENCE
Required
- 7 years of leading and managing analytics teams and providing support to senior and executive leadership.
- 5 years in a management or leadership role.
- 5 years of project leadership in a complex, matrixed environment.
- 5 years with business intelligence, analytical software, systems, tools, and processes using HR and business data.
Preferred
LICENSES or CERTIFICATIONS
Required
Preferred
SKILLS
- Demonstrated record of data-driven discovery, intense intellectual curiosity, and a passion for working with data to answer important questions about people strategy and workforce optimization.
- Strong working knowledge of coding languages, relational databases, quantitative and qualitative analytic methodologies, advanced analytics, and statistics.
- Excellent communication and facilitation skills with project team members, stakeholders, executives, and external customers.
- Exceptional written and oral presentation skills; proven ability to communicate interpersonally and technically with technical and non-technical, and internal and external audiences; and the ability to lead through influence.
- Sophisticated knowledge of how organizations work and how to get things done through formal and informal channels.
- Exhibition of perseverance through energy, drive, and demonstrated success when resistance or setbacks are encountered.
- In-depth understanding of and experience with both HR and business processes, and the ability to identify opportunities for improvement and develop solutions.
- Demonstrated ability to lead matrixed teams of technical, HR, and business staff to achieve shared organizational objectives and strategic goals.
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$126,400.00
Pay Range Maximum:
$233,700.00
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
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