Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.
Spreetail is seeking a Director of Continuous Improvement to join our team. Operations and Logistics are the front lines to ensuring quick and perfect deliveries, every time, to our customers around the nation. Our team is consistently growing and improving in order to be on the cutting edge of the e-commerce landscape!
How you will achieve success: - Be relentless in process improvement and innovation to drive performance with Safety, Quality, Delivery, and Cost within the FC network. Help define roles/responsibilities for current and future organization structures to support rapid growth without compromising customer experience.
- Oversee the successful growth of FC Continuous Improvement programs with heavy collaboration with Learning & Development programs, Inventory Control and Quality assurance initiatives, as well as the support data analytics to drive informed business decisions.
- Assess FC processes to identify technical limitations, bottlenecks, and constraints to design and implement effective countermeasures. Teach leadership to effectively root cause and prioritize business focuses to drive YoY growth strategies in all key performance areas.
- Drive new processes, disciplines, and job instructions across the FC network to ensure best in class customer experience for all Spreetail deliveries. Ensure all new initiatives are sustained and routinely improved/iterated to meet ever-changing business needs.
- Perform data gathering and field testing to support operational troubleshooting. Lead teams to effectively write program whitepaper proposals to scope business impact across people, process, and technology.
- Oversee teams that analyze process risks and provide mitigating business recommendations and enhancements and deliver Ad hoc analysis for organizational partners.
What experiences will help you in this role: - 5+ years of experience in process/continuous improvement or industrial engineering role
- 5+ years of experience in fulfillment or operations management
- Proven experience in managing process/continuous improvement programs
- Demonstrated knowledge of lean, six sigma, and/or process engineering
- Experience with cross-organizational communication and multi-site process change leadership
- Strong problem solving & analytical skills
- Strong ability to navigate ambiguity
$140,000 - $180,000 a year. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $140,000/year to $180,000/year. Pay is based on a number of factors including geographic market location and may vary depending on job-related knowledge, skills, and experience. Spreetail is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.
In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!
Not the role for you? Check out additional opportunities to join our team on our job board.
What you can expect from us:
• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.
• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources.
• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.
Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email hr@spreetail.com.
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