Associate Director, Quality Program Adoption & Communication
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Reporting to the Global Quality Systems and Compliance organization, the Associate Director, Quality Program Adoption and Communication will play a pivotal role in overseeing global quality initiatives. This role is for a thought leader who is ready to implement innovative strategies. In this role, you will accelerate and amplify change leadership in alignment with Gilead’s product and business strategy. You will lead change in a dynamic environment and define a clear course of action to deliver results.
You will partner closely with executives and stakeholders in our Foster City location as well as globally to appropriately oversee transformational projects to completion. This will include the application of structured organizational change management techniques to ensure successful adoption of large-scale quality and compliance initiatives and key Quality System programs.
Responsibilities:
- Leads and implements innovative strategies that maximize engagement and adoption of Quality programs.
- Establish communication strategies and structured organizational change management frameworks for the effective adoption of Quality Systems Programs and Technologies across PDM and its stakeholders.
- Mature the knowledge management program and optimization of collaboration tools as communication vehicles.
- Identify stakeholders, assess organizational readiness and recommend change management plans that anticipate areas of resistance and maximize adoption.
- Propose and implement plans to resolve complex issues and execute corrective actions.
- Manage and develop relationships with diverse stakeholders to secure cross-functional collaboration and engagement.
- Create change narratives and communications plans that synthesize and simplify critical information with a focus on informing, engaging and connecting all employees to a larger strategic focus.
- Benchmark quality processes against performance metrics to identify improvement opportunities and implement routine process changes to improve organizational performance and operations.
- Provide change management support for initiatives in partnership with stakeholder organizations across the enterprise.
- Support budget creation and resource allocation decision-making within the organization.
Qualifications:
- Bachelor’s degree with 10+ years of relevant work experience in organizational change management, communications, process analysis, process improvement.
- 8+ years of relevant experience with a Master’s degree.
- Includes 2 years of relevant experience in the biotechnology or pharmaceuticals industry.
- Experience and knowledge of change management principles, methodologies and tools.
- Exceptional communication skills, both written and verbal.
- Excellent active listening skills.
- Ability to clearly articulate messages to a variety of audiences.
Other Preferred qualifications:
- Change management certification or designation desired.
- Experience with large-scale organizational change efforts utilizing process discovery, capabilities mapping and knowledge mapping to determine change strategies.
- Experience at translating requirements between IT functions and the business.
- Proficiency with Microsoft Office suite, including PowerPoint, SharePoint, Microsoft Teams, and with modern content management tools.
- Successful experience working independently and with large-scale interdisciplinary teams to achieve results.
- Able to collaborate with virtual and remote team members across global time-zones.
- Experience with digital adoption tools.
The salary range for this position is: $177,905.00 - $230,230.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans.
For additional benefits information, visit: Gilead Benefits.
As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
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