Job Description - Director, Business Development – LT (UNI00000G)
SUMMARY: Responsible for developing brand awareness by interacting with and analyzing new prospective customers, as well as existing customers to build brand equity and increase market share by selling products and/or services.
GENERAL RESPONSIBILITIES:
- Serves as an expert on the company’s product and services portfolio.
- Identifies new selling opportunities within the target industries.
- Maximizes and manages the volume, revenue and margin to deliver profitable sales results.
- Identifies customer requirements and expectations while finding supply chain solutions to capture new business.
- Effectively communicates with customers to discuss opportunities, concerns or corrective actions required.
- Maintains a full pipeline of opportunities and targets achievable accounts while diligently updating our CRM on leads and follow ups.
- Anticipates customer requirements and ensures they are met in a professional and proactive manner while providing customer service that exceeds the customer’s expectations.
- Identifies and evaluates trends in the industry, customer and/or territory base.
- Meets and exceeds budgets and minimum KPI requirements such as new revenue growth, contribution margin, gross profit, multiple supply chain service sells to new and current customers.
- Challenges status quo with effective solutions and improvements to achieve individual/departmental sales goals.
EDUCATION: Bachelor's degree in business, transportation, marketing or related field; or a combination of post high school and equal experience may be substituted for education.
EXPERIENCE: 8+ years of experience in logistics, sales and/or marketing in a sales capacity.
TECHNICAL PROFICIENCY: Proficient in Microsoft Office products, including Excel, Word and Outlook.
COMPETENCIES:
- Ability to communicate effectively verbally and in writing.
- Ability to establish and maintain effective working relationships.
- Ability to evaluate process effectiveness and develop changes or alternatives.
- Ability to prioritize, organize and perform multiple work assignments simultaneously.
- Ability to demonstrate effective customer services skills.
- Ability to utilize problem solving skills.
- Ability to perform accurately in a detail-oriented environment.
- Skill in preparing clear and concise reports, correspondences, and other written materials.
- Ability to onboard new accounts while making the transition seem seamless to the customer.
- Ability to build relationships with current and new accounts while sharing previous experience and/or expertise with customers.
JOB SCOPE: Position impacts a single business unit/segment.
WORKING CONDITIONS: Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.
Primary Location
Other Locations:
US-TX-HOUSTON, US-MN-MINNEAPOLIS, United States, DM-DM-SAINT PAUL
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