Description
Position Title: Assistant Director - SSVF
Reports To: Division Director – SSVF
Classification: Salary (Exempt); Essential
Location: NW, Washington, DC 20009
Hours: Flexible Schedule; Full-Time position.
About Us: Friendship Place is a nonprofit organization serving the Washington, DC, region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs with positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, shelter, case management, housing, job placement services, and advocacy.
Our Core Values: Friendship Place is a Person – First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:
- Excellence and Innovation
- Finding Ways to Say “Yes”
- Caring at the Core
- Agents of Change
- Support, Empowerment, and Development
- Inclusion, Diversity, Equity, and Collaboration
- Integrity and Accountability
Summary: This position is to be in direct support of the Division Director. This position will supervise the Project Coordinator (Specialists), Project Coordinator (Shallow Subsidy) and Project Coordinator (Housing Navigators). The Assistant Director will conduct in office one on one supervision to ensure that best practices are being used, participant-centeredness is being exhibited and to provide quality assurance in grant compliance and implementation. The Assistant Director will work to empower low-income Veteran Families in DC, Arlington, Alexandria, Loudoun, Prince William, Fairfax, Montgomery, Frederick, and Prince George’s counties to become stably housed.
Responsibilities:
- Supervise Project Coordinators in monthly one-on-one supervision
- Decision-making authority in regards to spending grant funds and implementation of policy and procedures
- Assist in monitoring of HMIS data quality as needed
- Develop, review, update policy and procedure manual as needed and implement policy and procedures amongst staff
- Collect feedback from partners and participants and incorporate their feedback into the program when appropriate
- Develop and manage goals, staff development and timekeeping of all direct report staff
- Ensure that staff utilize best practices and exhibit participant-centeredness at all times
- Collaborate and engage with external agencies providing services to participants
- Handle participant crises and grievances when needed
- Complete monthly dashboard report and quarterly Goals and Objectives
- Complete quarterly Shallow Subsidy reports to submit to the VA
- Maintain and collect data and notes on Excel for tracking purposes
- Assist with new staff development
- Participate in multidisciplinary meetings and regular supervision
- Demonstrate empathy and flexibility in responding to participants’ needs and requests
- Attend professional trainings and conferences as needed
- Perform all other duties as assigned
Background & Qualifications:
- Bachelor’s degree and 2+ years experience in a similar setting preferred. 1+ year(s) of supervisory experience preferred.
- Valid driver’s license and ability to operate motor vehicle
- Understanding and/or experience working with Veterans
- Strong skills with HMIS data entry
- Strong written and verbal skills
- Strong clinical skills and crisis management skills
- Ability to work in a culturally diverse environment
- Ability to work well under pressure
- Ability to work as a team player
- Strong organizational skills
Physical and Environmental Requirements:
The position requires splitting time between an office setting, moving throughout the program site, training, and attending meetings/engagements with key stakeholders and vendors. Employees must be able to sit for extended periods of time with repetitive motions and positions. Some lifting may be required (up to 20-25lbs).
Background Checks:
The selected candidate will be required to complete and pass background checks specific to contract requirements that may include criminal history background check and fingerprinting, FBI Background Check, National Sex Offender Registry Check, and Driving Record check.
Direct Reports:
Project Coordinator (3)
Indirect Reports:
Case Manager (4), Housing Navigators (3), Specialists (5)
Specific Requirements:
Must have own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.) and the employee must have a valid driver's license.
Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications.
Compensation: The hiring pay range is between $69,325.00 - $75,654.95 annually. The starting annual salary is based on a step system. A candidate’s starting pay determination is made based on meeting the basic position requirements, and current completed education, credentials, and work experience. Please Note: The step system is set and not open to pay negotiation.
Benefits: We offer an excellent benefits package including low-cost health insurance, health reimbursement, flexible spending accounts, employer-paid dental, vision, short and long-term disability, life insurance, 403B defined contribution plan matching, employee assistance programs, professional development, employee resource groups, 14 paid holidays, 15 days of vacation and 10 days of sick leave during 1st year of employment, and much more! (Benefits are pro-rated for part-time employees).
COVID-19: All Friendship Place employees must continue to take precautions against the spread of COVID-19, in accordance with the agency’s COVID-19 protocols and applicable law and guidance.
Interview Process: Phone screening, panel style interview, final interview.
Website: www.friendshipplace.org
Diversity & Equal Opportunity Statement: Friendship Place is an Equal Opportunity Employer. We are committed to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture.
How to Apply: Interested applicants should apply via the organizational website.
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