About Us
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.
Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Raised our $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., bringing our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.
The Opportunity
We are looking for a talented Senior Brand Designer to join our team on a part-time contract basis (20 hours per week, 3 month contract). This role is pivotal in scaling our new Brand Identity across various branded collateral and building out our new Web Design. You will be working closely with the Head of Brand & Creative to ensure consistency and excellence across all design outputs.
What you’ll do day to day:
- Brand Identity: Help scale and implement our new Brand Identity across multiple platforms and materials.
- Web Design: Contribute to the design and development of our new website, ensuring it aligns with our brand’s visual language.
- Production Work: Create high-quality design assets, including sales decks, social ads, case study PDFs, blog images, and more.
Who you are:
- Extensive Experience: A strong background in Brand Design with a proven track record, supported by a comprehensive portfolio.
- B2B SaaS Experience: Preferred experience within the B2B SaaS industry, with an understanding of its unique design challenges.
- Detail-Oriented: Ability to produce high-quality, polished designs on tight deadlines.
Pay Range
The compensation range targeted for this part time, contract position is $5,500 per month. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options).
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe.AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.