As the Senior Product Manager for Diagnostic SW Clinical Insights Tools, you will lead initiatives that harness data science, machine learning, and AI technologies-including generative AI-to create seamless product experiences. This pivotal role aims to enhance clinical efficiency and patient outcomes by optimizing clinician workflows and reducing cognitive load through advanced technology. You will oversee the development and execution of products that not only detect diseases and interpret complex diagnostic results but also use generative AI to innovate and enhance clinical decision-making tools.
Role Overview:
You will spearhead a new initiative within our Diagnostic SW Clinical Insights team, aimed at accelerating the development and integration of new features that enhance efficiencies for both our organization and our customers. This includes utilizing machine learning, generative AI, and other advanced technologies to deepen engagement and utilization across our platforms and diagnostic services. You will collaborate closely with the Diagnostic Lines of Business to identify and evaluate opportunities, crafting both tactical and strategic roadmaps to ensure the successful rollout of innovative features. Your strategies will leverage cutting-edge technology to align with and exceed the expectations of our customers and global business partners.
Candidate Profile:
We are seeking a seasoned professional who thrives in a matrix organizational structure and is adept at navigating complex stakeholder interactions across various time zones. This high-visibility role will be instrumental in driving significant innovations. You will play a crucial role in shaping the future of our clinical diagnostic tools, working in concert with a robust, global software engineering team and interfacing with diagnostic and software lines of business, commercial marketing, customer support, and more.
In this role:
- You will drive the strategy and execution of innovative clinical tools designed to integrate smoothly with our wide range of software products and applications.
- You will lead a dedicated cross-functional team, partnering closely with Engineering to ensure successful implementation of world-class software features.
- You will collaborate with User Experience teams to prototype new ideas and gather feedback to enhance product efficiency and effectiveness.
- You will work with stakeholders from the Data Science, Medical, and Software groups, influencing and aligning priorities to deliver solutions that meet strategic business goals.
- You will manage project scopes, developing and overseeing detailed project plans to ensure alignment with the overarching business strategy.
- You will present regular updates to stakeholders, highlighting progress, challenges, and key milestones.
What do you need to succeed?
You need to be a strategic and critical thinker who thrives in a fast-paced, team-oriented, matrix organization. You must have a commercially focused mind with strong customer knowledge backed with sound judgment. You'll need to bring additional perspectives and depth of thought while being willing to listen to and consider the viewpoints of others. You'll need to build on your analytical skills and think more broadly combined with the ability to adapt to continuous change. Your ability to drive a small high performing team, lead through others and influence without authority will be keys to success.
- Proven experience in product management, particularly in customer-facing software or enterprise software, with a strong emphasis on integrating data science, ML, and AI technologies.
- Familiarity with clinical applications and shared service platform technologies is highly desirable.
- Excellent leadership capabilities, with the ability to lead through influence and coordinate across diverse teams without formal authority.
- Strategic and critical thinking skills, with a capacity to drive innovation in a fast-paced, matrix organization.
- Strong technical acumen, with an ability to understand and leverage new technologies to solve complex problems in healthcare and diagnostics.
- Bachelor's degree in marketing, business, or a relevant technical discipline; advanced degree preferred.
- More than 5 years of progressive leadership and commercial product management experience, ideally in a global environment.
- Demonstrated ability to manage and pivot between product and project management as needed.
- Excellent presentation and communication skills, comfortable leading discussions in large, multi-stakeholder settings.
- General knowledge/experience with healthcare/diagnostic technologies
- Strong execution and impact focus - including demonstrated drive, initiative, break through thinking, and business results.
- High energy and proactive problem-solving acumen.
- Strong knowledge and understanding of business needs, with ability to establish and maintain high level of customer trust and confidence.
- Discipline and an ability to work autonomously, with a high degree of reliability and attention to time and detail.
- Highly agile, with the ability to work well in environments where objectives and priorities are reviewed and assessed regularly.
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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